MyMazda 4+

Collected. Mazda CX30 Sky Active G Centreline on 19 April 2024. I thought I would give this app a try. It’s a bit slow at times! So far the only thing I question is tyre pressure accuracy. According to the app my tyre pressures today have increased despite not using the car and the weather being miserable. I checked them yesterday with my tyre pressure gauge and they were all 2.5Bar, the app yesterday said the front off side pressure was higher than the other three tyres? Today the app says they have gone from 36psi to 39psi apart from the front off side tyre which reads a couple of psi higher. I now question the accuracy of the TPMS and the app. I will continue to check my TP’s monthly or before if going on a longer trip, as is my usual practice. App so, so the CX30, love it😁

Dear Sivob1! Thank you for using MyMazda App. We are constantly working to improve MyMazda App and provide an ideal user experience. We will forward your feedback to the development team.

When it is working as it should it is painfully slow. Trying to refresh the screen to see the charging status of my MX-30 can take several minutes. That’s before we touch the biggest floor of all.

When wanting to stop a charging session you need to go into the My Mazda App and stop the charging session as there is no way to do this in the vehicle (which is crazy). If you don’t do this and simply unlock the car and remove the cable, the contacts arc burning the connector and probably the charging port. So the only way to stop this happening is by using the app which only works 90% of the time. There have been numerous occasions where I have been stood next to the car unable to disconnect the charging cable as doing so would cause damage.

The only way you seem to be able to get around this major floor is to go into the vehicle charging settings and change the max charge level to less than your current charge state and most of the time (but not every time) that will stop the charging session. Not exactly an elegant solution!

The app should have a live connection to the car over cellular / WiFi when away from the car and a direct connection either via WiFi or Bluetooth to the car when you are with the vehicle. If this was done that would address the safety issues and make the app significantly more useable.

Hi Mark Hamilton! Thank you for your feedback. We are always looking for ways to improve the experience our customers have and will take this back for review. If you are facing any issues with the app and need assistance, please reach out to our support team here: https://www.mazda.eu/en/mazda-in-europe/

I’ve used this App since purchasing my car in 2021. It works very well when transmitting my instructions to the car, eg climate control, HOWEVER
It has the following drawbacks:-
1. Slow to refresh the vehicle status, despite several ‘pull-downs”.
2. When you clear a Notification from the Remote screen it does not remove it from the Messages List. In order to clear it you have to tap on the 3bars at top right of screen, then access Message Centre, scroll across the screen to find the category of your message, and tap three more buttons delete it. WHY??

Hi SJPOULTON! Thank you for your review, we are continuously working on improving MyMazda App based on our customers' feedback.