MyPhoenix UK 4+

View your pension on the go

Phoenix Group Management Services Limited

    • 3.4 • 16 Ratings
    • Free

Screenshots

Description

The MyPhoenix App offers a simple way to view and manage your Phoenix Life pension plan 24/7. Registration is simple and you can use Touch ID and Face ID to make accessing your plan online safe.

If you’ve already set up a MyPhoenix account online, just enter your username and password in the app to log in. If you forget your password on the app you can reset it.

Once you’ve logged in or created an account you’ll be able to:

- View your Phoenix Life pension plan details including the value it has today, what’s being paid into it, the funds your plan is invested in and any guarantees and death benefits it has.
- View and update your personal details to make sure they’re up to date
- Send us a secure message any time, day or night
- Change your MyPhoenix password
- Add or update your beneficiaries

Send us feedback

MyPhoenix app allows you to take your Phoenix Life pension plan with you wherever you go.

If you have any feedback on the app you can contact us at mobileapp@myphoenix.co.uk.

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What’s New

Version 2.2.7

This update include minor enhancements. If you face any issues, please let us know at mobileapp@myphoenix.co.uk.

Ratings and Reviews

3.4 out of 5
16 Ratings

16 Ratings

Skipper5678 ,

Abbey Life

Cannot view my Abbey Life Pension within the App, even though Phoenix has taken over the running of it

Developer Response ,

We are sorry to hear you have experienced issues with the app. If you could please email us at mobileapp@myphoenix.co.uk with the policy number for your Abbey Life plan we will look into this for you.

Little-Richie ,

Not quite ready

Shame I am unable to store the password and email address when entering the details at logon end up having to do a rest each time you sign in. Also not available to access the different pension plans I have with you as the account number is not recognised.

Smurfo333 ,

What is the point?

Great concept but the customer service behind the app is the big let down. Waiting a month for an answer to a simple query. If you are out of the UK you cannot use it for security reasons! Doh! Now I cannot use it because of an upgrade to the app. Can you check what version you have? No you are referred to the App Store and then back to the App

Developer Response ,

We apologise for the delay in our response. We have recently updated our systems and the minimum app version required to proceed to the app is now 2.2.3, which is the latest version. You will need to update to this version to be able to access the application.



Once you have updated to the latest version please exit from the app and log in again.

If you have any further issues please contact our mailbox at mobileapp@myphoenix.co.uk with details of your policy number so that we may investigate further.

App Privacy

The developer, Phoenix Group Management Services Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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