MyStiebel

Name: MyStiebel
Rating: 1.8 (9 reviews)
Author: Stiebel Eltron GmbH & Co. KG

Utilities

Only for iPhone

Free

9 Ratings
Ages

18+
Years
Category

Utilities
Developer

Stiebel Eltron GmbH & Co. KG
Language

EN
+ 12 More
Size

95.5
MB

iPhone

- Improved control of LWZ integrated systems using R290 refrigerant - Improvements in the control of WPE heat pumps using R290 refrigerant MyStiebel app: Your way to a comfortable climate at home With the MyStiebel app, you can enjoy the convenience and efficiency of your STIEBEL ELTRON system directly on your smartphone. Control your heat pump or ventilation system conveniently from anywhere and always enjoy a perfect indoor climate and hot water comfort. **Advantages of the MyStiebel app: - Clear: Keep an eye on the operating status and all the important parameters of your system at all times. - Simple: Adjust the settings intuitively via a user-friendly graphical interface. - Fast: Use predefined operating modes for quick and uncomplicated configuration. - Convenient & efficient: Create individual time programmes and save energy. **Requirements and compatibility: The MyStiebel app is compatible with current central ventilation systems, heating heat pumps and hot water heat pumps from STIEBEL ELTRON. An integrated STIEBEL ELTRON Internet interface with the latest software version is required. If your system does not have an integrated or retrofitted Internet interface, you will need an external Internet Service Gateway (ISG) from STIEBEL ELTRON with the latest software version. Temporary note on compatibility: The MyStiebel app will become the central operating platform for many STIEBEL ELTRON appliances. Heating heat pumps, hot water heat pumps and central ventilation units are currently compatible. Additional technical details can be found at https://www.stiebel-eltron.com/en/home/service/tools/mystiebel-app.html **Important note: Simultaneous use of the MyStiebel app with the STIEBEL ELTRON EMI ("Energy Management Interface"), the STIEBEL ELTRON EM ("Energy Management") or a connection to a building automation system (e.g. KNX) is currently not possible.

Ratings & Reviews

1.8

out of 5

9 Ratings

UI needs updating
31/10/2024

KP_honeynutz
The UI needs a serious update to make things easier to use and provide more information on the performance of the heat pump. It’s very outdated to its competitors.
UI needs updating
31/10/2024

KP_honeynutz

The UI needs a serious update to make things easier to use and provide more information on the performance of the heat pump. It’s very outdated to its competitors.
Useless (updated)
01/04/2024

Big Tram
FFS, Steibel Eltron have managed the impossible. They’ve updated this useless app and made it even worse! How can a company be so incompetent??? Before, the app didn’t work. It recognised the SE system but didn’t connect nor control it. With the “upgraded” app, the system is no longer even recognised!! It only cost thousands of pounds, which SE have pocketed, but the app can’t recognise it. This company are completely shameful, couldn’t care less about their customers and simply rip people off. ORIGINAL REVIEW Once again, a useless app from Stiebel Eltron. Their previous app didn’t work and had to be replaced. This later version still does not link up to the company’s Internet Service Gateway, which means it does not connect to the heating system, rendering it useless. But what is really bad is that this is a known issue. And it has been a known issue - the company admitted it doesn’t work - for about three months (at least) and there has been no fix. That tells you all you need to know about Stiebel Eltron’s attitude to its customers. They simply don’t care and make no effort to help customers or make their systems work. Once you have paid thousands for a Stiebel Eltron system the company has got its money and it doesn’t give a fig about you.
Useless (updated)
01/04/2024

Big Tram

FFS, Steibel Eltron have managed the impossible. They’ve updated this useless app and made it even worse! How can a company be so incompetent??? Before, the app didn’t work. It recognised the SE system but didn’t connect nor control it. With the “upgraded” app, the system is no longer even recognised!! It only cost thousands of pounds, which SE have pocketed, but the app can’t recognise it. This company are completely shameful, couldn’t care less about their customers and simply rip people off. ORIGINAL REVIEW Once again, a useless app from Stiebel Eltron. Their previous app didn’t work and had to be replaced. This later version still does not link up to the company’s Internet Service Gateway, which means it does not connect to the heating system, rendering it useless. But what is really bad is that this is a known issue. And it has been a known issue - the company admitted it doesn’t work - for about three months (at least) and there has been no fix. That tells you all you need to know about Stiebel Eltron’s attitude to its customers. They simply don’t care and make no effort to help customers or make their systems work. Once you have paid thousands for a Stiebel Eltron system the company has got its money and it doesn’t give a fig about you.
Basic but works …
23/01/2024

Ducvelo
Others had trouble connecting to ISG, but for me this was ok (you need to be on same router, not an extender). Once connected, you can operate from anywhere in world. Functionality is basic (switch on/off, between modes and adjust temps, see any error codes), but this covers most requirements when operating remotely Would be nice to be able to see more data (heating water temp etc). Would be really useful to be able to see local room temp to check frost mode is working ok in this cold temp (a lot of heat pumps are installed in outhouses). Stiebel tech support is excellent (UK).
Basic but works …
23/01/2024

Ducvelo

Others had trouble connecting to ISG, but for me this was ok (you need to be on same router, not an extender). Once connected, you can operate from anywhere in world. Functionality is basic (switch on/off, between modes and adjust temps, see any error codes), but this covers most requirements when operating remotely Would be nice to be able to see more data (heating water temp etc). Would be really useful to be able to see local room temp to check frost mode is working ok in this cold temp (a lot of heat pumps are installed in outhouses). Stiebel tech support is excellent (UK).
Over complicated
17/08/2025

Harveywetdog
How can heating your home be so complicated?
Over complicated
17/08/2025

Harveywetdog

How can heating your home be so complicated?

- Improved control of LWZ integrated systems using R290 refrigerant - Improvements in the control of WPE heat pumps using R290 refrigerant

Version 2.5.0

27 Jan

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

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Age Rating
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Privacy Policy

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Ratings & Reviews

UI needs updating

Useless (updated)

Basic but works …

Over complicated

What’s New

2.5.0

2.4.0

2.3.0

2.2.0

2.1.0

2.0.0.5

1.2

1.1

1.0

Version 2.5.0

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

More by Stiebel Eltron GmbH & Co. KG

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WeStiebel

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My E3/DC

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