MyTestValley 4+

iTouch Vision

    • Free

Description

My Test Valley allows residents to report issues such as missed bins, overgrown shrubs and hedges and fly-tips, quickly and easily.

You can attach useful information including photographs and videos, as well as pin point where the problem is on the interactive map. Once you click Submit, the report will be sent to Test Valley Borough Council to look into.

The app also includes links to useful information on the Council’s website.

What issues can you report?

- Report a Missed Bin Collection
- Report a Missed Garden Waste Collection
- Report Fly Tipping
- Report an issue with a Hedge/ Shrub
- Report a Pothole to Hampshire County Council
- Report faulty Street Lights to Hampshire CC

Features

- Submit a report about a problem
- Receive information about your submitted report
- View your submitted reports
- Add notes to existing reports
- Access council news and events
- Set up/update your contact details

How do you submit a report?

- Select the category which best describes the problem
- Answer the questions and attach evidence such as a photograph or video
- Enter the location of the problem, either manually or by using your mobile device mapping software
- Submit the report to the Council


What happens next?

Your report will be sent to the Council to look into and you will receive an e-mail giving details of your service request number. Once your issue has been resolved, you will receive an email confirming the incident as closed.

Contact us

If you have any enquiries please contact customerservices@testvalley.gov.uk

Ratings and Reviews

Smasher 200418 ,

Better

App has much improved over the last year

Matt_MM ,

Pointless

Great looking app with some good features, but why have an opportunity to request a street clean that gets ignored. Two emails TVBC and you get the feeling that they just pass the buck. I was told that they'd clean the street within six weeks. Six weeks! Now nature has done the job for them, but only after two punctures costing me over £150.

WhyMustANicknameBeUnique? ,

Unclear sign up flow

Not easy to see how to sign up due to empty text boxes with no placeholder or title. Doesn’t seem integrated with iOS default password manager either.

App Privacy

The developer, iTouch Vision, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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