Style never sleeps. Download the New Look app to shop the latest fashion – whenever, wherever.
Treat yourself to brand new collections including womenswear, menswear, accessories and home. With 100s of arrivals landing each day, finding new season trends and essentials is easy.
Don’t miss a thing. Opt in to push notifications to be the first to know about the latest trends and offers. What are you waiting for? For fashion at your fingertips, download the app today.
Minor improvements and bug fixes.
Ratings and ReviewsSee All
Customer service Excellent
Morning New Look..
I am really enjoying the prices of Mack 3 pack for £4.99..
Which is Excellent price good looks & I like the customer service when I came to store that young girl was explaining to ME..so nicely & very polite way so Customer understood what is promoting at store & very good thing she told me is do online as well so you get 10% of when you buy any item from Store..
She really nicely explains refund policy as well...so I feel so good when I left the Store..
Can’t remember her Name thought..
Customer service is very important & HELP customer is very important as well.
Some good company didn’t help ME to get my product done so I was NOT happy at All..
My £200 pound gift from my beautiful MUM gone in BIN. (Not Good & Customer support item very poor in my eyes because I don’t have JOB & my MUM gave me gift from her beautiful heart TV as gift to daughter..her money hone in BIN..which I am NOT HAPPY At silly Company didn’t provide New TV or repair so unlucky..
Anyways thanks for good Special offer which I love special idea going on because I don’t have JOb at the moment but I luv ideas item to be HONEST..Excellent Company & Good in value..good customer service.😀👏😍👏
I love to shop at new look because it has loads of great clothes. It is my favourite shop and I would definitely recommend it. The only downfall that I have come across is once I am off the app and come back later it says that there is this bug that comes and eats with my saved items. This can be annoying because I sometimes have 50 things saved. Hopefully this can be fixed soon. 🤪🤩🥳
Developer Response ,
Thanks for your feedback - we’re sorry you’re experiencing technical issues with the app. We are aware of this particular issue and are working really hard behind the scenes to get a fix in place as soon as possible, so please do bear with us and keep your eyes peeled! :)
I often shop with new look, and much prefer online shopping to being battered around visiting town to go in store. Another perk to being able to shop online or via an app is that I’m quite indecisive, so being able to save items and come back to them is perfect, especially when I’m piecing together an outfit for an event a little while ahead. However over the past few months, whenever I open my app I’m met with a message that says there has been a bug and my saved items have been lost. It’s so frustrating and has meant I’ve not bought much recently. I understand I can look through the site and save it again, but it’s a a waste of time when I know it won’t be there again in a few days time. I really hope this bug is fixed soon as it has been going on for months.
Developer Response ,
Hey there, sorry to hear you're having issues with the app. Please reinstall the app to make sure you have the latest version. If you're still having problems after reinstalling, please contact our friendly Customer Care team here http://www.newlook.com/uk/help/contact-us.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Search History
- Browsing History
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- New Look Retailers Limited
- 67.8 MB
Requires iOS 13.0 or later. Compatible with iPhone, iPad and iPod touch.
English, French, German
- Age Rating
- © New Look Retailers
Up to six family members will be able to use this app with Family Sharing enabled.