Norton Family Companion App

Name: Norton Family Companion App
Rating: 1.4 (131 reviews)
Author: Gen Digital Inc.

Parental Control App for Child

Free

131 Ratings
Ages

4+
Years
Category

Utilities
Developer

Gen Digital Inc.
Language

EN
+ 22 More
Size

33.5
MB

This app should be installed on the child’s iOS device(s). Keeping your kids safer online requires more than managing screen time. Norton Family helps you supervise and manage your kids’ online activities. • Helps you manage your child’s remote learning environment, so you can keep your child focused on schoolwork during the school day. • It helps block unsuitable sites while your kids are surfing the Internet • Let’s you see what websites they’re visiting • Let’s you see what they’re searching for, and so much more… And while Norton Family lets you set online time limits, it also helps you start open and ongoing conversations about how to build safe and smart online habits. As a parent, it’s important to have insight into what your kids are doing. Our helpful tools allow you to monitor kids’ online activities at a glance or be notified by email alerts, so you know when it’s time to talk. IMPORTANT NOTICE: To use the features of Norton Family on your family’s iOS devices, this Norton Family app should first be installed on your child’s iOS device. Parents can configure household policies, manage alerts and reports from family.norton.com. To do this on iOS devices, please download the Norton Family for Parents app. Help your kids explore, learn, and enjoy their connected world more safely with the following features: School Time: Remote learning requires the internet, so pausing the internet on your child’s device is not an option. Norton Family School Time is a feature to help parents manage their child’s remote learning environment, so you can keep your child focused on schoolwork and avoid other internet distractions during the school day. Web Supervision: Let your kids explore the Web freely, with tools that help you block unsuitable websites while keeping you in the know about which sites they’re visiting. Time Supervision: Stay on top of how much time your kids spend on their devices. Search Supervision: See words, terms, and phrases your kids are searching for to gain insights into their interests and help protect them from inappropriate content. Video Supervision*: See a list of the YouTube videos your kids watch on their PCs or iOS devices and even view a snippet of each video, so you know when you need to talk. Instant Lock: Parents can help kids take a break by locking the device so they can re-focus, or join the family at dinner. Individual devices can be unlocked with a PIN. Parents and children can still contact each other while the device is in lock mode. Email Alerts: Receive an email when your kids attempt to visit a blocked site so that you can start a conversation about appropriate content. Access Request: Open the lines of communication by enabling your kids to send you a note from within Norton Family if they disagree with a blocked site or a house rule. Monthly/Weekly Reports: Opt to receive detailed reports of what your kids are doing online, right in your email in-box. Any questions? Send us an email nortonfamily.support@gendigital.com *Video Supervision monitors videos that your kids view on YouTube.com. It does not monitor or track YouTube videos that have been embedded in other websites or blogs. Mobile app must be downloaded separately. An account is required to use the Norton Family app. To set up, review, manage and customize your House Rules and Settings for each child you’ve added, sign in to your account at my.norton.com using the credentials you created.

Ratings & Reviews

1.4

out of 5

131 Ratings

Absolutely useless
22 Sept

Unknown Gee
Either too restrictive so it will block everything or allows everything. Also sends a notification to my watch at 1am to wake me up and tell me my kids HAVENT logged any activity on their devices- thanks for the pointless update. Doesn’t update in real time. Really hard to unblock specific sites or work out what category a site/app falls under. Eg school Microsoft login was painful to allow child to access and use.
Absolutely useless
22 Sept

Unknown Gee

Either too restrictive so it will block everything or allows everything. Also sends a notification to my watch at 1am to wake me up and tell me my kids HAVENT logged any activity on their devices- thanks for the pointless update. Doesn’t update in real time. Really hard to unblock specific sites or work out what category a site/app falls under. Eg school Microsoft login was painful to allow child to access and use.
I’m okay with this app
08/01/2024

XAmeliaxoxo
Hello! Im the child who’s parent uses this app, and I would like to say im happy how you came up with this idea and how it works well. What annoys me is that whenever my parents turn off the block all my apps come disorganised and I would have to keep organising it over and over again which really bugs me. I would like you to fix this issue so that apps don’t become disorganised and stay the same way it did before it blocks.Thank you for reading my review :)

Developer Response
Hi! Thanks for your helpful insight. We appreciate that you pointed out the aspect you think we should improve. We value your feedback and would appreciate it if you could provide us with more details about the specific issues you encountered. You can reach out to us on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport. We will be happy to assist you.
I’m okay with this app
08/01/2024

XAmeliaxoxo

Hello! Im the child who’s parent uses this app, and I would like to say im happy how you came up with this idea and how it works well. What annoys me is that whenever my parents turn off the block all my apps come disorganised and I would have to keep organising it over and over again which really bugs me. I would like you to fix this issue so that apps don’t become disorganised and stay the same way it did before it blocks.Thank you for reading my review :)
Developer Response 22/01/2024
Hi! Thanks for your helpful insight. We appreciate that you pointed out the aspect you think we should improve. We value your feedback and would appreciate it if you could provide us with more details about the specific issues you encountered. You can reach out to us on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport. We will be happy to assist you.
Very poor
13/10/2019

Rachy53
I liked the concept and it just does not work. I’m pretty shocked a major corporation is willing to put something on the market so poor. It took me 3 days to find out that the online backup storage they had advertised was not available on a Mac. They simply mis sold that bit of the product.Online help of any kind is not good enough for such a complex product. For example instructions are in many places outdated.I’ve just tested the child safety bit. I fortunately tested this before making my daughters use it. In addition to protecting them from doing anything nefarious it protects them from doing their homework. If I wanted to stop them doing anything on the internet then I would just ban themI keep getting into awful loops along the lines of Norton protection stopping Norton updates.Some bits look promising- if they keep working

Developer Response
Hello, Child safety with Norton Family protects the child as defined in the house rules by the parent. You can set time schedules as required and allow/deny websites such that the child can browse the internet safely and complete their homework.
Very poor
13/10/2019

Rachy53

I liked the concept and it just does not work. I’m pretty shocked a major corporation is willing to put something on the market so poor. It took me 3 days to find out that the online backup storage they had advertised was not available on a Mac. They simply mis sold that bit of the product.Online help of any kind is not good enough for such a complex product. For example instructions are in many places outdated.I’ve just tested the child safety bit. I fortunately tested this before making my daughters use it. In addition to protecting them from doing anything nefarious it protects them from doing their homework. If I wanted to stop them doing anything on the internet then I would just ban themI keep getting into awful loops along the lines of Norton protection stopping Norton updates.Some bits look promising- if they keep working
Developer Response 21/10/2019
Hello, Child safety with Norton Family protects the child as defined in the house rules by the parent. You can set time schedules as required and allow/deny websites such that the child can browse the internet safely and complete their homework.
Useless
09/08/2018

nicky453
Child can simply delete the app and no notification is sent. If child has an iPhone you can go on settings>general>restrictions, and set website restrictions up with a passcode only you know and this works far better and the child can still use safari. Don’t waste your money when iPhones have this feature for free and far superior.
Useless
09/08/2018

nicky453

Child can simply delete the app and no notification is sent. If child has an iPhone you can go on settings>general>restrictions, and set website restrictions up with a passcode only you know and this works far better and the child can still use safari. Don’t waste your money when iPhones have this feature for free and far superior.

Web Filtering Update: We've updated the technology behind Norton Family's web filtering. This update ensures continued functionality and stability.

Version 1.16.0

5 Jun

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Search History
- Browsing History