Omo: Healthy Weight Loss App 4+

Don't buy it

It's a pretty mediocre app and has many issues as previous reviewers have already mentioned
You'll sign up for a period of time and then find they automatically take payments from you which despite their claim they are clear and transparent about at the beginning - they are not. If that's going to happen it should be in big letters right upfront but of course that wouldn't suit their sneaky business model! I have made contact three times and heard nothing back. I imagine this is because I requested a refund for the money they took from me at the end of the period I paid for to automatically renew which I didn't want. They hide behind a load of legalese on the app when they talk about refunds which basically means 'up yours' it appears. The app itself is not engaging and really won't support weight loss unless you're obsessed with logging everything you do so you have no time left to eat! Who has time for that anyway?! Dull little messages pop up about every four hours telling you to drink water and that's about the sum of it! Rubbish and very sneaky hidden recharge system. Don't get into it. I'd like to think they might behave better in the refund issue to maintain some sort of decent reputation but... That remains to be seen 😡

Developer Response ,

Hello! Our client's satisfaction is our main value. We are sorry that you had such an experience working with us. The app has an auto-renewable plan, so that is why you were charged again as soon as the new period started. Please note that all the billing information is always indicated on the payment screen before the purchase is confirmed. We recommend looking through your spam folder as well as checking that your inbox is still accepting incoming messages. If you still cannot locate the email, please try contacting our support once again! Please use the contact details in the app description. Thank you!

Please don’t buy

I’ve tried a lot of apps that support weight loss and there are much better options available than Omo. Their ‘psychology’ based approach and gamification is clearly ripped off from Noom; only not so good.
The food logging is extremely clunky and the library of foods already searchable with nutritional info, at least in the UK, is very limited. There are also few tools such as recipe builders to help if you regularly cook from scratch. I ended up using MyFitnessPal to determine what info to log to Omo; pointless.
Finally, I’d agree with others here that the developers seem to have invested their efforts into the business model. I was ‘suckered’ into buying a year up front. Nothing illegal here; just pretty manipulative marketing and a failure to deliver against the promises made about the product.
As this app will not support my goals, I will be writing my investment off and deleting my data and account.
Please think before you buy. There are much much better options out there if you care about your health and wellbeing.

Developer Response ,

Hi, thanks for your comment! In no way do we intend to mislead our users about the services we offer. Please let me point out that we provide all the information about the price and the subscription before the payment is made. We would love to answer any questions you may have, so please contact our support team. Thank you!

Don’t fall for this app

If I could give 0 starts, I would. After seeing it advertised thought i’d give the trial a go as it was cheap. However is quickly lost interest as the app really isn’t anything special. It didn’t have half of the food I was eating in its system so I couldn’t log me meals properly, either that or the calories where completely wrong. Plus the exercises did nothing for me. Plus after a week of my trial, I was trying to cancel my subscription and I could not figure it out at all. The time ran out and they charged me £79!!!!!!! So they automatically signed me up for a 3 month plan for £79 without my permission. WHAT A SCAM!!! Turns out you can’t cancel your subscription through the app and you need to do it through the website, nowhere told me this till it was too late. I’m trying to get it refunded as this is my whole food budget for the next 3 weeks. So yeah this app to me seems like a money making scheme, don’t fall for it and whatever you do, don’t give it your card details.