Oto: Tinnitus & Sleep Therapy 17+

Like a life line

I have found this app so useful . I have only been using it for a few weeks and although my nights are still challenging I feel reassurance that the team are there if I need them. I am taking my time with the Therapy I am finding I need to go over things again and again to really get the point of what is being said . It’s early days and I am hoping that I will be able to fully habituate in the months to come . I have signed up for the 1 to 1 as I am keen to making the most of the skill and expertise of the team . You are offered a free consultation which I took and spoke with Dr Ed Farrar who really helped calm me down as I never thought I was going to sleep again . Thank you for all your support so far OTO team .

Another expensive subscription with nothing to justify it.

It’s terrible that an app that offers help to such a debilitating illness is so expensive, apart form offering 1:1 help that would be expensive & I’m sure is limited there is nothing than you can from a free sounds app & research on how to treat Tinnitus, for which there is a wealth of free information. The intro video has terrible audio (and production) quality where’s it’s obviously been compressed down for streaming. I get the developers have to make a living and this can’t be free but for £10 a month what are you actually offering for that money a put together web page app of documents and audio recordings which you never have to update. If you sold this at a decent affordable price with paid options for 1:1 advice. I could understand but £10 a month is just fleecing poor tinnitus sufferers & I bet many have money worries that this only adds too! App subscription is the scourge of digital help, rarely does it offer anything in return just a great way for developers to make money from selling the same thing over & over.

Developer Response ,

Ed here, one of Oto’s founders. Thank you for your review but it is clear that you have not really evaluated the product before writing - it feels like you got upset by the fact that we have a paid subscription and reacted with this review.
We have a lot of free content, which we do update regularly - in fact we updated the first 7 days just this month - all of which is free.
We also host free webinars, offer support over chat and even a free expert consultation.
All of the sounds in the app are also free.
I disagree that £10 a month is a lot of money - the tools you learn in the app will stay with you for the long run... but you don't need to keep paying after you have learned them and you're feeling better. It’s 10x cheaper than a private audiologist or ENT.
I would urge you to try the free content in the app again and perhaps if your opinion changes you can update your review :).

I have tinnitus myself so we’re certainly not trying to fleece people. I'd love to chat further if you’d be open to it - you can contact me on ed@joinoto.com. We’re always trying to do a better job.

Exactly what I was looking for

I highly recommend the Oto app. I looked online at a lot of options and felt this was best for me. I got started with the 7 day free trial and within a couple of days was feeling like things were getting better. There is a lot to like but probably the best thing for me is that everything on there is positively focussed. For example the daily sessions and resources are all geared around “things will get better”. It has helped me on my journey with tinnitus a lot, it’s well worth giving it a try.