GET READY FOR THE ALL-IN-ONE PAYPAL APP
Join the millions of people who trust PayPal to send, spend, & manage their transactions without sharing financial information.
The new PayPal App lets you shop online and in person, send & receive money and raise or donate for a good cause - right from your phone.
SEND & RECEIVE MONEY
A simple, secure way to quickly send & receive money to family and friends.
Exchange messages to make payments between friends more fun & less awkward & more interesting with our animations, emojis & range of themes.
With encryption technology, we go the distance to help make sure your money transfers are secure.
SEND MONEY GLOBALLY
Transfer money using our Xoom service to 130+ countries, even if the recipient doesn't have a PayPal or Xoom account.
Buy, sell, and hold Crypto. Conveniently explore crypto with confidence in the PayPal app.¹
1PayPal account required. Terms apply. GBP service only available in the UK. Buying & selling cryptocurrency is subject to a number of risks & may result in significant losses & the loss of the entire amount you have paid. Cryptocurrency is volatile. The value of cryptocurrency can rise or fall suddenly so you can lose money just as easily as you can make it. Cryptocurrency sales can be taxable. You can buy, hold & sell cryptocurrency through PayPal’s cryptocurrency service, but you can’t use it to send cryptocurrency. Purchases & sales of cryptocurrency aren’t reversible & cannot be changed. None of the information provided by PayPal should be taken as tax, financial, legal, trading or investment advice. Consider seeking advice from your financial or tax adviser. PayPal’s cryptocurrency service is not regulated by the UK Financial Conduct Authority or the Luxembourg Commission de Surveillance Du Secteur Financier. Therefore, if something goes wrong with the cryptocurrency, you won’t be able to use the UK Financial Ombudsman Service, the European Consumer Center or have the protection of any UK or Luxembourg Financial Services Compensation Scheme.
BUY NOW, PAY LATER
Keep track of all your PayPal Pay in 3 and PayPal Credit repayments.2
2 Subject to status. UK residents only. Late fees apply for purchases made on or before 30 September 2021. PayPal is a responsible lender. Pay in 3 performance may influence your credit score. T&Cs apply.
PAY IN PERSON
Paying in person is as easy as scanning a QR code at checkout - and it's contactless. You don't have to handle cards, or cash, simply use the app.
PAY HOW YOU WANT
Add your debit or credit cards or link your bank accounts for extra flexibility at checkout. You'll even be able to continue collecting rewards points.*
*subject to credit card provider
GET INSTANT NOTIFICATIONS
Whether shopping at your usual store or somewhere new, we help keep checkout fast & your eligible purchases protected. You also get instant spend notifications, so you can easily keep track of all your online hauls.
KEEP YOUR BILLS IN ONE PLACE
Manage your subscriptions & household bills, all from one place.
DONATE & RAISE FOR A GOOD CAUSE
Give to support causes you care about through the app or at checkout.
Raise money for yourself, friends in need, or local businesses that need a boost.
PayPal (Europe) S.à r.l. et Cie, S.C.A. is duly licenced as a Luxembourg credit institution in the sense of Article 2 of the law of 5 April 1993 on the financial sector as amended and is under the prudential supervision of the Luxembourg supervisory authority, the Commission de Surveillance du Secteur Financier, with registered office in L-1150 Luxembourg. Deemed authorised & regulated by the Financial Conduct Authority. The nature & extent of consumer protections may differ from those for firms based in the UK. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website.
We have completely revised the PayPal app to make it even faster, clearer and more personal for you.
- Reply with a message when receiving or sending money.
- Create fundraising campaigns for yourself or others with the Generosity Network.
- Pay by scanning a QR code at participating retailers.
- Buy, sell, and hold Crypto.
- Keep track of all your PayPal Pay in 3 and PayPal Credit repayments.
Ratings and Reviews
PayPal focuses on unethically maximising commissions
I recently had a poor experience with PayPal. I paid for an item in USD and when they refunded the amount in GBP, the applied a very large spread over the market price. I ended up paying over 5% each way (total over 10%). Only 3% was due to market moves and the remainder was PayPal applied spread over spot. Worst part of this experience, is the fact that the seller made a genuine mistake in processing a refund to me (as I am actually purchasing the item and not returning this) and we have asked PayPal to kindly revert the payment. They stated that this is not possible. Instead, they clearly want me to make the payment again such that they can charge for a third time the punitive commission. I find this very poor on PayPal’s behalf and I hope that the Financial Conduct Authority (FCA) looks further into these unethical market practices that the company has been implementing on its customers in order to unfairly maximise revenues.
I am disappointed, however I am quite resigned to the fact that a fair outcome is highly unlikely to be provided by PayPal. The firm is clearly more interested in short term commission churning rather than customer retention.
Purchases & Settings
I use PayPal to purchase practically everything that I buy. If the seller doesn’t have the PayPal option “to pay” then 9 times out of 10 I will forgo the item. PayPal allows me to feel safe and protected when buying, if ever there is a dispute I am able to query it and have to date always been refunded. Overall this makes my shopping experience a good one.
However, sadly there are some technical issues that bring my rating way lower than I would like, for example, the settings icon does not allow me to access to change my name and to this day it still holds my nickname and therefore I am unable to apply for PayPal credit, neither am I able to cancel subscriptions, finding my payment history is also incredibly difficult! It seems that overnight PayPal changed the way it operates completely, I opened the app and the front page had changed too showing the options available like applying for credit, the money pool and projects or charities to fund!? I have not been able to change this since no matter what I do?
Most frustrating however is not being able to access the main settings page and this is proving to be incredibly frustrating and annoying.
For an app that has great potential it is a shame that these minor issues are contributing towards a much lower rating than deserved.
Avoid if possible
Sorry for what you will read below in my feedback, but this is my last bitter experience with PayPal. I am totally disappointed with PayPal's attitude towards me personally as a seller. After a bunch of lies from the buyer, I agreed to take the subject of the sale back and refund the amount paid by the buyer. Naturally, PayPal mediated all this time and made no effort to verify the facts of the case. He just blindly believed what was stated as information by the buyer. As a result, I was left without the 14 carat gold pendant and on top of that PayPal refunded the buyer with the money from my account. Now I have neither a pendant nor money. After two phone calls with the PayPal customer service, I was told that everything was fine and they could do nothing more. I gave them proof that I didn't get the pendant back, but obviously that doesn't matter to them. The important thing was that there was a tracking number and they were returned to the buyer. What a sense of justice. No protection for sellers rights unfortunate. Of course, the amount is not a million pounds, but the bitterness and insult are much more.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Search History
- Browsing History
- Usage Data
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- PayPal, Inc.
- 358 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
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- Age Rating
- © PayPal, Inc
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