Pockit: Bank Card Alternative 4+

I opened an account at the end they asked me for ID with this they said I would upgraded so I sent my ID it was verified a few days later my friend transferred £50 as I needed electric gas food quite desperately anyway when I went to check my account it wouldn’t let me in giving a message saying my account was under a security review they wouldn’t tell me why and couldn’t give me a time frame. You can’t phone them their webchat is down so you have to email them. At first they asked for my ID again and then nothing for days so emailed them everyday after that no response then a standard message saying they’d received my email and were dealing with my account as fast as they could again no explanation. It has now been 4 weeks or just over I got an email yesterday saying they hadn’t forgotten me but was addressed To Mr, etc. Not even my name there so I tried to open another account with different email but everything else the same they soon sent an email saying I already have an account. So basically they have my money and I feel that I have been robbed. I’ve sent emails to this affect but no response. So please stay away from these people

I don’t often write reviews, and when I do, I even more rarely award 5 stars . However the outstanding reliability and speed of this app deserve full marks. Payment reporting is instantaneous, and the ability to block/ unblock the physical card associated with the Pockit account is a superb advantage over the majority of such cards, particularly when you misplace your card while travelling ( guilty as charged 😕). Absolute top marks all round. The only thing they could improve now would be if they introduced a wearable RFID device such as a payment ring, so I don’t have to worry about misplacing my card. The normal disadvantage of such a device is the risk of malicious scanning , but the speed and ease of blocking and unblocking the card/ring with the associated app would entirely counter any such risk.

Ha! Just read all the most recent low ratings spamming the reviews. So many of them read as annoyed reviews from attempted money-laundering or account hacking attempts I had to laugh out loud. Honestly folks, this is an outstanding prepayment service. The fact that you can’t just email them from a random email account and take over another person’s account is basic security, not an example of bad service.

Absolutely unacceptable behaviour. I have opened an account with Pockit just few days ago. I play online casino games and I won £300 , unfortunately i have made withdrawal in Pockit account. I made a transfer of that money into the United Kingdom bank account. 1st of all i received a message money will be transferred in 2 hours if not then 36hours. Which is absolutely unbelievable. But after 12 hours they restricted my account and send me the notification that account has been restricted please follow the step in the app. So i opened the app and once again i have to proof my identity, proof of address and where this money came from. This is serious awful. When i opened my account just few days ago i have provided my identity and proof of address.
This not enough worse thing is when they want me to follow the steps in the app i have to take the photo directly can’t upload from my phone. I am 68 year old man then i have to call someone to help me out because these days everything thing is digital. They dont realise that for banks statements or etc people have to arrange printing. I am very disappointed with Pockit. I have uploaded everything whatever they asked me but now it has been more than 15 hours my account is under review and restricted. I will advice everyone whoever is reading my review please do not use Pockit. I will share my experience every where on social media to warn people not to use Pockit.