iPhone Screenshots

Description

The Pod Point App has you covered at home and on the go!

Not only can you search for public units and claim a charge in the app, you can also connect your home charge unit and monitor the energy you've consumed.
You’ll have access to a full break down of your daily, weekly and/or monthly energy use across public and home charging.

Features

- Search: find and navigate public chargepoints quickly
Filter: search by selecting a specific charge capacity
- Charge activity: monitor both your home and public charge data in the ‘Stats’ section (Please note, home charge data will only be visible for customers with a newer Pod Point model that is connected to wifi)
- Expenses: download your charging data directly to your email including costs for business miles if applicable
- Start charging: Initiate charges directly from the app
- Up-to-date information: get the latest chargepoint availability and view public charging tariff information (set by the chargepoint owner)
- Favourites: star your most beloved locations for quicker access
- Account: greater control of your Pod Point settings
- Feedback: report an issue quickly from within the app
- EV Zones: App users can easily identify EV Zone locations when searching for public units in the app. Simply look out for any location marked with a ‘Z’ on the map!
- Multi-currency support: The Pod Point App supports NOK, Euro and British Pounds making it even easier to charge across Europe and see the currency conversion in the stats section

Pod Point is the UK’s largest independent electric vehicle charging provider. With over 2,000 public chargepoints and an easy-to-use App, it’s never been more simple to charge your EV.

What’s New

Version 3.3.3

Let's face it, nobody likes bugs...we're fixed the error messaging that some customers were experiencing in the app.

Ratings and Reviews

2.1 out of 5
106 Ratings

106 Ratings

Pontius-pilot ,

Incorrect information

I drove to Lidl in Chippenham because the app said all three types of charger were available. When I arrived there were two cars charging, one ccs and one type two. The app still said all were available. I connected my car to the Chademo, then the charger said I would have to wait for the other cars to finish. When I tried to unplug, it wouldn’t release the cable. The charger said use the app to terminate the charge, but the app just says all three are available. Useless; I was trapped until the other cars finished.

Developer Response ,

Hello!

We are very sorry you experienced this issue. Rapid chargers only support two vehicles at any one time and you must stop a charge via the app. This is for rapid chargers only.


We will investigate why the status on the app was showing as 'Available' when they were in use. This should not be the case and must of been very frustrating for you. Our aim is to provide a seamless and easy charging experience for all our customers. Thank you!

beinnanfhraoich ,

Pretty good experience so far

I have used multiple pod point rapid chargers (mainly at Lidl’s around the north of the UK) and fast chargers. I also now have a pod point home charger. I have seen horror stories about installations going badly, and unusable chargers as well as the app itself not being reliable. I have found that whilst it’s not perfect it certainly amongst the quickest and most reliable interface (beats charge your car app and chargers for ease of use by a mile, in my experience). It’s very easy to identify chargers and connect to them, I was a bit gutted at one recently when I discovered that it could only charge CHAdeMO or CCS at one time, but a very courteous BMW i3 owner gave up his charge early for me. It was free after all, so I can’t complain at all.

I do occasionally find using free chargers that my session is not captured on the app, but usually it’s just a bit slow receive the data. I have noticed and agree with other reviewers that if you use a charge timer in your car like my leaf has, the app completely fails to record the actual ‘charge’ time, and instead gives you the start, end and duration of the car being plugged in. However, the kW delivered appears correct which is of much more interest to me. It’s also nice to be able to download the data to review in a spreadsheet, but I am an analyst by trade so I appreciate that won’t be for everyone!

Developer Response ,

Hello!

Thank you for your feedback and review. We are happy to hear your experience with using our chargers is a positive one.

Regarding free sessions not showing within the 'Stats' section of the app it would be great to understand more so we can investigate. Could you let us know what units you experienced this issue on? Sometimes there may be a lag in sending the data but we are always trying to improve communications to make the experience more seamless for our EV drivers.

We are also delighted to hear you use a lot of the features offered on our app. We understand your frustration with the start and end time displaying the entire duration your car is plugged in this is something we have been looking into and hope to change in the near future.

We appreciate you taking the time to provide this feedback :) Happy Charging!

SoNotHappy. ,

Home charge experience poor

The app is painful to connect to a home charger. When you do get it connected it doesn’t do much useful. The Smart chargers don’t seem very smart.
Reports charge data and average use not more.
It sometimes reports charges as zero cost randomly.
It gives average usage per day that is always wrong until the month is finished. On 1st day of the month it divided my used kWh by 31 days and gave an average per day 1/31 of the real value. Come on guys it’s not difficult - divide by days elapsed in the month please, so after 1 day divide by 1 for an average per day!
It cannot apply the correct costs to old data so all the charges prior to downloading show inaccurately. Surely simple to add a checkbox to apply the number retrospectively?

Developer Response ,

Hello, We are very sorry to hear you are experiencing issues with our app. In order for us to look into this further can you please email us at app.feedback@pod-point.com and include your PSL number, email address and a sample of charging sessions which display 'No Cost'. Once we get this information we can investigate the issue. Thanks for your patience.

Information

Provider
POD Point Ltd
Size
69.9 MB
Category
Navigation
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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