InstaVolt

Name: InstaVolt
Rating: 4.6 (4645 reviews)
Author: InstaVolt

Rapid EV Charging Network

Only for iPhone

Free · Designed for iPhone

4.6K Ratings
Ages

4+
Years
Category

Navigation
Developer

InstaVolt
Language

EN
English
Size

132.7
MB

iPhone

The Instavolt App runs alongside our contactless payment option and provides another simple way to access our award winning DC Rapid Electric Vehicle charging network. In addition to the functional benefits the App provides (i.e. location mapping, navigation and VAT receipts), customers using our EV charging App are given exclusive access to the following rewards programs, which are not available to those using our contactless payment option. 1. Membership to the ‘Volts’ reward program, where customers can earn Volts for every kWh they use on the InstaVolt network, which can then be exchanged for charging credits. 2. Access to the ‘Invite and Earn' promotion which allows customers to earn charging credits just by referring our services to others. 3. Receive alerts to partner promotions when you start a charge at locations where one of our partners is running a special offer. 4. The amenities our locations have to offer are displayed as a collection of easily recognised icons representing the types of amenity available e.g. Cafe, Restaurant, Toilets etc.

Ratings & Reviews

4.6

out of 5

4.6K Ratings

FANTASTIC
19/11/2023

Steven Carless
A friend of mine who passes Clatterbridge roundabout every day text me a couple of days ago letting me know that it looked like, at last, this much needed rapid charging hub was open, I’ve been waiting for over 18 months since the first coming soon signs were displayed. I checked the app but it wasn’t showing so I decided to come & take a look. The InstaVolt app is brilliant & pays me points for discount so I really wanted to use it, but as Clatterbridge was not displayed I couldn’t use it. I tried paying with my phone which has always worked with other providers & InstaVolt but no luck here. I phoned the helpline which I’ve used once before & as usual they were OUTSTANDINGLY helpful, the very polite Gentleman I spoke with accessed my account & then activated the charger, the whole process just took a minute & after a coffee in Starbucks I’d gone from 27% to 92%, fantastic. The operator said he’d raise the issue of the new hub not showing as available on the app & hoped it would be fixed very quickly. So impressed. Thanks InstaVolt.
FANTASTIC
19/11/2023

Steven Carless

A friend of mine who passes Clatterbridge roundabout every day text me a couple of days ago letting me know that it looked like, at last, this much needed rapid charging hub was open, I’ve been waiting for over 18 months since the first coming soon signs were displayed. I checked the app but it wasn’t showing so I decided to come & take a look. The InstaVolt app is brilliant & pays me points for discount so I really wanted to use it, but as Clatterbridge was not displayed I couldn’t use it. I tried paying with my phone which has always worked with other providers & InstaVolt but no luck here. I phoned the helpline which I’ve used once before & as usual they were OUTSTANDINGLY helpful, the very polite Gentleman I spoke with accessed my account & then activated the charger, the whole process just took a minute & after a coffee in Starbucks I’d gone from 27% to 92%, fantastic. The operator said he’d raise the issue of the new hub not showing as available on the app & hoped it would be fixed very quickly. So impressed. Thanks InstaVolt.
What a lifesaver
12 Mar

moby1
Drove to Scotland, a little bit of range anxiety, but I thought they’ll be loads of chargers. There are but the vast majority are Charge Scotland ones where you need your own cable and they only charge at 7KvH. We got here on a single charge, had a bit of a panic next day where it was all the low voltage ones or weren’t even there. Then we found InstaVolt. So easy to set up, charges quickly and we could go have a coffee whilst waiting. Fabulous!
What a lifesaver
12 Mar

moby1

Drove to Scotland, a little bit of range anxiety, but I thought they’ll be loads of chargers. There are but the vast majority are Charge Scotland ones where you need your own cable and they only charge at 7KvH. We got here on a single charge, had a bit of a panic next day where it was all the low voltage ones or weren’t even there. Then we found InstaVolt. So easy to set up, charges quickly and we could go have a coffee whilst waiting. Fabulous!
Raise prices for a service that barely works at the best of times
17/12/2023

Chief Hannibal
I drive a lot for work and essentially all chargers other than privately owned ones are awful, like businesses who have their own chargers. This happens to own a charger that’s halfway on my route I have to take every week. One has been out of action for months, one of them doesn’t accept the rfid or debit card. Why then am I now paying £15 more per charge due to a recent price hike? This is a price most chargers cost for me to do a full charge. What is this money going towards? Because obviously it isn’t going into improving the already existing infrastructure. POD point are cheaper, and offer more charging points, albeit I would have to drive further into the town away from my route. Which I will start doing. I get you need to charge for staff, but when chargers don’t work there seems to be no one to contact so I think that on going support doesn’t factor in there. The chargers aren’t being fixed when broken, so that doesn’t either. I think you guys should focus the money on improving in areas you’re already present. Actually, no, I love getting emails telling me about how you’re opening new charging stations, I can’t wait to not be able to use them either
Raise prices for a service that barely works at the best of times
17/12/2023

Chief Hannibal

I drive a lot for work and essentially all chargers other than privately owned ones are awful, like businesses who have their own chargers. This happens to own a charger that’s halfway on my route I have to take every week. One has been out of action for months, one of them doesn’t accept the rfid or debit card. Why then am I now paying £15 more per charge due to a recent price hike? This is a price most chargers cost for me to do a full charge. What is this money going towards? Because obviously it isn’t going into improving the already existing infrastructure. POD point are cheaper, and offer more charging points, albeit I would have to drive further into the town away from my route. Which I will start doing. I get you need to charge for staff, but when chargers don’t work there seems to be no one to contact so I think that on going support doesn’t factor in there. The chargers aren’t being fixed when broken, so that doesn’t either. I think you guys should focus the money on improving in areas you’re already present. Actually, no, I love getting emails telling me about how you’re opening new charging stations, I can’t wait to not be able to use them either
Ok first start but needs some polish
27/06/2021

fishyuk
Interested in using this vs simple tap to pay for charge status and reward points but its missing the virtual RFID card in Apple Wallet that the Chargepoint+ app provides so more faffing to start charge (and a lot of latency waiting for app to communicate with charger to start vs tapping from Apple Wallet). Also, using app to start charge easy to slide Chademo when want CCS (separate them a bit). App couldn’t communicate with charger to end charge, disconnecting still left the charger as authorised so if had driven off could have been used by someone else. Normal stop button seemed to be overriden by app so in the end had to press emergency stop.

Developer Response
Thank you for your review, at the moment the virtual RFID card is not an available feature, but we have forwarded this to our App Team for their review.We have investigated the issue you faced with the stop charge function in our App and found that this only happens on this type of model of charge station installed at the site where you can press on Emergency stop button on the station. We are currently working to address this issue. Apologies for any inconvenience caused. We hope to see you again soon. Kind regards the InstaVolt Team.
Ok first start but needs some polish
27/06/2021

fishyuk

Interested in using this vs simple tap to pay for charge status and reward points but its missing the virtual RFID card in Apple Wallet that the Chargepoint+ app provides so more faffing to start charge (and a lot of latency waiting for app to communicate with charger to start vs tapping from Apple Wallet). Also, using app to start charge easy to slide Chademo when want CCS (separate them a bit). App couldn’t communicate with charger to end charge, disconnecting still left the charger as authorised so if had driven off could have been used by someone else. Normal stop button seemed to be overriden by app so in the end had to press emergency stop.
Developer Response 06/07/2021
Thank you for your review, at the moment the virtual RFID card is not an available feature, but we have forwarded this to our App Team for their review.We have investigated the issue you faced with the stop charge function in our App and found that this only happens on this type of model of charge station installed at the site where you can press on Emergency stop button on the station. We are currently working to address this issue. Apologies for any inconvenience caused. We hope to see you again soon. Kind regards the InstaVolt Team.

A safer, smoother ride – 3.3.4 is here Includes: “We’ve made improvements to in-app navigation to make finding what you need faster and easier.”

Version 3.3.4

1 day ago

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

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Developer Website

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InstaVolt

Rapid EV Charging Network

Ratings & Reviews

What’s New

Version 3.3.4

App Privacy

Data Linked to You

Data Not Linked to You

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