Sometimes, around 30% of the time when trying to open the app it will scan my face then instantly crash! It’s a nightmare when you’re trying to get off for an early start but can’t because you can’t do your checks! Currently should of left this morning at 7.30am and it’s 7.36am still can’t access the app. Please fix this
We’re very sorry for the frustration this has caused, especially when you need the app most during busy mornings. We was aware of an issue affecting Face ID login for some users and meantime we released a fix to improve stability. If the problem continues, please try logging in with your Member Code and PIN as a temporary workaround. If you can share your device model and iOS version with our support team (feedback@predrive.co.uk), it will help us speed up the resolution. Thank you for your feedback !Kind regards,PreDrive Team