Premise - Earn Money 4+

I tried to cash out three days ago but it keep saying failed. I asked your agent and they tell me there is technical issue and your technical team is working on it. However it is not the first time. I cash out every week and it happened every week

Hi, I apologize for this issue. We're experiencing intermittent instability with our payments platform. Your withdrawal may not work at this time, but our team is working to fix the issue as quickly as possible. Thank you for your patience and understanding!

I literally went and completed 3 tasks (to a value of over £20) - each time I completed a task, I got an actual confirmation message saying it had been successfully submitted and was under review. Each task took me around 20-30 minutes to price report in each establishment.

Later in the afternoon, all of my submissions were rejected due to being “expired” as apparently they weren’t fully sent (despite getting a confirmation notice for each one). I contacted customer service to sort the issue, only to find myself in a back-and-forth with someone called Micheał - who may as well have been a robot (if he isn’t already) where he didn’t seem to want to address the fact that if the user gets a message with a green tick and says “task completed, your submission is now under review” - then why on earth would we question that it’s not been completely sent??

This took about and hour and a half of my weekend and I paid for parking as it was in the town centre. Only to now be out of pocket because of this scam app! Don’t even get me started on how when I first had it, I had about £10 from completing surveys and then (like what happened to most people) the app updated and I lost every penny of it.

Now Micheał has all my price reporting (as I can see the completed form with all my photos) so they have essentially gotten what they were after, but don’t have to pay out because it “expired”? Absolute con! Do not get this app.

Hi there! I'm deeply sorry about your frustration. Tasks expire when they don't upload into the system on time. Expired tasks never reach our servers. Unfortunately, we can't pay for submission that was never received by us.

The tasks are not very good because they’re very far from where I live. There needs to be more tasks done that are much more convenient and nearer to my location the tams miles are way too far and also paying out surveys of 0.25p is nothing to be honest as your asking a lot of questions. Surely you should earn £‘s instead of
pence ‘s some survey companies pay between £3-5 25p is better than nothing but personally speaking they should rose the money and do more tasks that are near to where you live instead of going miles away to get one task done . I’m having problems with my PayPal payment and I can’t transfer my money to my PayPal account. Please polish up on both suggestions once done then I will rate this app 5* thank you very much

Hello, the availability and location of tasks are selected according to the needs of each research project. We are working hard to bring more tasks to places closer to you. Task prices change based on the supply and demand of tasks in the Premise Market, so check back regularly to increase your earnings! We are currently experiencing intermittent issues with our payments platform. Our team is working to provide stable service as quickly as possible. Your earnings will remain securely in your Premise account until the issue is resolved and you choose to withdraw. Thank you for your patience!