ProLink™ Remote Monitoring 4+

I support the views of the other reviewers here - inadequate functionality and expensive after first year.
I also need to highlight in my experience huge connection issues - only works on 2.4GHz band width and need to get your iPhone onto this before setting up. Then despite following exactly the same set up process most of the time it doesn’t connect!! On the odd occasion it does it is useful - until the connection goes again!! Have tried to resolve with my dealer and Jacuzzi with no success to date!! Anyone found someone in Jacuzzi who supports this App????
Such a shame when so much of the rest of the Jacuzzi ownership experience is so good.

There is no reason this should be a paid for subscription. The functionality is incredibly basic and the attempt to make money from such a basic app cheapens the Jacuzzi brand. I’ve had many connection issues despite having a Unifi WAP less than 2 meters away. My suggestion is Jacuzzi should make this outdated and basic app free and focus on provide a better customer experience rather than overcharging for features that other suppliers wouldn’t be brazen enough to charge for.

After dozens of attempts on my mobiles I finally got the app to install on my iPad. From there I added the tub, created an account and installed it that way onto our mobiles. Probably the only function that I was looking forward to was the switching on and off of the exterior cabinet lights and guess what..........it doesn’t do it? Surely the ability to mimic the touch screen panel in the tub and all it’s functionalities wouldn’t be impossible in this day and age of technology? Unfortunately won’t be paying for the app once my first years free subscription runs out? It’s just not good enough?