QuickBooks Self-Employed 4+

Great for SA

Love this app! It’s got some great features, especially the one that stores receipts. However, I think the mileage tracker could be improved. I would prefer to be able to ‘Start’ tracking manually as I set off and then end the trip once I arrive. I don’t like that I can only auto track or insert details manually. A half way house would be much better. Also, the mileage tracker would be better if I could add more than one stop on my journey rather than having to follow the rout determined by the navigator. I sometime have to drop off staff on the way to meetings and this isn’t being included in my mileage at the moment, or I have to add multiple trips. The auto tracker didn’t work because I was stuck in traffic this morning so it decided the beginning of my journey was where I was stuck in traffic rather than my home address where I had set off from. This would be addressed with manual ‘end to end’ tracking.

Still really useful! Thanks!

Terrible invoice and email format issues

One of the essential base functions for an accounting app is to be able to send invoices to clients. Only after sending an invoice to myself was I able to see how badly Quickbooks have set this up. Instead of the well presented and customisable pdf that you set up to your preferences, the email that is sent to your clients is one with a link and a demand for the total invoice amount in bold splashed across the page. Clicking through to the next page is another link with instructions, again in a large bold font, for how to pay ‘Your Name’ if they cannot pay the invoice. Then on clicking through again it takes you to summary of your invoice with another link to either view or download the final pdf. This final link does not always work and I have already been advised by other QB users that this is not an unusual occurance!

I think in order for QB to even be classed as a basic app they really should sort this out so you can at least customise the email template and then get their act together for the final download or at least offer the option of attaching it as a pdf in the first place.

To update in response to your reply Jay; please do forward on to your developers.

Developer Response ,

Hey there, Zimeone. We'd like to thank you for taking the time to leave us a review and letting us know what you'd like to see added. Your feedback is what we look for to help improve our app. We would be happy to submit your feedback directly to our developers to see if this is something that can be added in a future update. You can keep up to date with what's new in QuickBooks by visiting our blog(https://quickbooks.intuit.com/blog/). Cheers! -Jay, The QuickBooks Team.

Average at best.

The latest update, 5.2.2, crashes every time that I try to take a picture of a receipt, even on a fresh boot. This is on an iPhone SE. Each revision of the software has got worse and worse with less functionality being practical. Many of my transactions with Santander appear as merely Apple if I’ve used Apple Pay for example, or the town that I have made transactions in. When it comes to setting rules, it is these last details that the self-employed QuickBooks app is trying to use. I don’t want to create rules for all transactions from an entire town! And not all Apple pay transactions are expenses.
Irony of ironies is that giving feedback to Intuit themselves through the QuickBooks app seems to be impossible on a screen with a smaller size such as this iPhone SE. This leads to most of the feedback I write not being visible and then the button to submit being slightly off the screen. I persist in using this app just because of its receipt capturing capabilities and now that is defunct I’m not quite sure which competitor I’m going to jump to. Test the app on smaller screens. It doesn’t scale well and I don’t want or need a new phone just for this.

Developer Response ,

Hi Alex. Please be assured that you'll be able to continue capturing receipts in no time. Our developers have identified the cause of the crashing issue and included a fix in the latest app update (Version 5.2.3), which is available now. We'd recommend updating QuickBooks and taking another receipt photo when time allows. If the crashing persists or if you have more ideas for improvement that you'd like to share, feel free to let our team know via email (QBCares@Intuit.com). That way, we can get everything working properly and forward your suggestions to the proper team. All the best. -Kristian, The QuickBooks Team