I think viber is a great app but I do have some complaints and some suggestions.If you are a busy person you can save reading my detailed review and read my short one right here. I am complaining about adverts and shortage of filming on the filter photo/video thing. My suggestions are that it should have something like a TikTok now and something like a Snapchat spotlight.My first complaint is that adverts keep popping up on it and I constantly and I have to delete them because they are completely irrelevant. My second complain is that you only get to film on the sort of filter video thing for 5 minutes, this is a tiny thing but if changed can be major.Onto my suggestions for this app. My first suggestion is that I think it should have something similar to a TikTok now. I think this idea is really good because you get to see both ends of the camera which I think is great. Another suggestion I have is to make a spotlight like the one on snapchat. I believe if my suggestions are done this app will become really popular and also appeal to the younger generation.If you agree with me please write a review similar to mine and make this app 100% better

I’ve been using Viber for 8 years and my chats have been getting more and more corrupted example when I send a video or photo it would not come up on my screen so I just have to hope I sent it and also when I send a message it sometimes doesn’t appear and other times in just falls from the top of my screen and it’s just random and very annoying and also around half of my chats have a sectarian point or two in which the top or bottom of the point depending on where your scrolling from and which way your scrolling the top or bottom does not load you have to go through an insane amount of moves and things in order to get through the glitched point and it’s extremely laggy when scrolling through the glitched point also when I look at the time I’ve sent a message it always says that I’ve sent my message at (3:22 pm) when I clearly didn’t because I look at the time and it’s 4:00 and I send the message and I look at the time of the message and it says 3:22 pm I would also like to add another two things whenever I’m about to message a friend it says he’s online and when I message him or call him it turns out he was sleeping and I have just woke him up and it’s very annoying not being able to tell whether or not my friend is actually online and the other thing is when my friend calls me I do not receive the call instead what pops up on my chat with my friend is missed call when no call even came up on my screen it like automatically declined the call and if these bugs get fixed this app would be a ⭐️⭐️⭐️⭐️⭐️ out of 5 stars

Viber is a convenient way of keeping in touch with your loved once who live far away as it offer free (video) calls and texts. However, it has had a number of technical problems which caused me a great deal of stress and its customer service has not been very helpful either. It has happened a few times that Viber did not deliver my messages to my boyfriend and his messages to me while it said the messages had been delivered. This caused a lot of misunderstandings and row between us until we realised it was Viber’s fault. Similarly, a couple of times my memory was fully (w/o me knowing), so Viber simply shut down and was not showing me notifications for messages and calls. My family got very worried because I was not answering for the whole day. Each time I contacted their customer support team they would send me a generic reply with the steps they don’t apply to my case, I got a sense as if I were speaking with a robot. For instance, once I forgot to allow Viber access to my contact list which was the reason why I could not save any new contact. When I contacted them for help they sent me a long list of things I should do one of which was uninstalling the app, but none of these things was simple “check that you allowed Viber access to your contacts”. Ridiculous! And completely incompetent and careless!

Update 03-Sep: I got a response from a Developer educating me how I should fix the notification issue in Settings :-). Just to let them and Viber know again, as I mentioned, the notification aren’t coming because messages are not delivering to me until I open Viber explicitly and check messages. So it is a message delivery issue and is happening ever since I have upgraded the app to the latest version ========•========•=========•======Messages to me are not getting delivered (double click seen to sender) now after updating the app yesterday to latest version, unless and until I get back in the app. And, hence, I’m not getting any notifications either as the sender does not see the message delivered to me if I’m out of the app. Tried everything, all settings are on but still no delivery and notification. Weird and very frustrating issue! How can I roll it back to previous version? Happy to lose the search feature but if downgrading is the only solution to fix the issue (which would be very surprising if that’s the case) let it be!