RUCKUS Unleashed 4+

Amazing

This is such a good way of checking your wireless network and you can see everything that is going on just by opening the app. Very impressed.

Not bad - until social login fails….

I have used this app for monitoring sites for years. Generally it’s reliable and good BUT when you can’t log-in with any social platform (the Ruckus preferred way apparently) Ruckus tell you to spend $750 on a support contract and refuse to assist. Never had this with any other brand’s app so be warned if you are going to rely on remote monitoring from your app DO NOT RELY ON THIS. The only way to rectify the “fail to authorise” is to revisit all the sites, jump on the Wi-Fi and re-add them for remote monitoring. Very disappointing IMHO.

Would be better if it all displayed on screen

Works well once set up, but a bit random. Will alert me but isn’t obvious why - have to dig around to find what triggered it, but the alert is useful. But the AP details ignore screen size and don’t scroll. The display is missing the last digit from the serial number and last 4 digits from the MAC address. At least the latter also shows in notifications.

Developer Response ,

Hi, I am sorry you are facing issues with the Unleashed app. May we know which device you are using? Please reach out to us at mobile@commscope.com so that we can look at your issue in detail and resolve it.