SBI Secure OTP 4+
State Bank of India
-
- Free
iPhone Screenshots
Description
SBI Secure OTP is an OTP generation App for verifying or authenticating online banking transactions done through SBI Internet Banking and Yono Lite SBI App.
Customer can generate Online OTP through this app with Internet connection.
One time registration with your INB credentials is required for using the App. Service provider independent, hassle free OTP service is now available to you.
Registration process:
- Download and open SBI Secure OTP app, enter username and select SIM 1 or SIM 2 to register SBI Secure OTP application. No SIM selection required in case of single SIM. User should have SIM Card to send out the messages.
- A message will be shown on the screen regarding sending an SMS from the device for validating mobile number.
- Click on ‘Proceed’ button and an SMS containing a unique code will be sent from the device to a pre-defined Number. Kindly note that for sending the SMS standard SMS charges are applicable as per your SMS plan.
- Enter password and click on ‘Proceed’. Accept the Terms & Conditions for registration by selecting the check box and click ‘Ok’ button.
- An OTP will be sent to the registered mobile number.
- Enter the OTP received and after OTP validation, user will be asked to set the MPIN for SBI Secure OTP app.
- After that an activation code will be sent to the registered mobile number. This activation code is valid for 10 minutes.
- User has to complete the activation by login to OnlineSBI.
Activation Process at OnlineSBI:
- Login to OnlineSBI, go to profile section and click on Activate Secure OTP link.
- Enter the activation code received.
- User registration to SecureOTP app will be completed after successful validation of activation code.
- Please note that mode of OTP authentication for Internet Banking/Yono Lite will changed to State Bank Secure OTP. User will no longer receive OTP over SMS.
- Login to SBI Secure OTP application using MPIN.
Note: Ensure the same SIM is in place for sending the registration SMS and completing the registration.
Reference URL for demo video of registration process:
https://drive.google.com/file/d/1WjwvEw6mfvOjSZYAPAeYc_cM5eP3ydKk/view?usp=sharing
What’s New
Version 2.2.6
1. Application is now supported only for devices with IOS Ver 12.0 and above due to security reasons.
2. Minor enhancements.
Ratings and Reviews
NRIs Beware - This App is dangerously bad
Minus 5 stars. As per many other reviews this app does not help NRIs and may cause more problems to those like me who have stopped receiving SMS OTPs (six months as of April 2022). To register your account with this App what do you need? Yes - an OTP which never arrives! The dangerous bit maybe that registering then disconnects your online banking from sending you SMS OTPs. I am now locked out of online banking with SBI as an OTP is required for the mandatory change of password - which you get no warning about! I tried to complain to Mr Modi - but guess what - he requires an OTP to send him a complaint about SBI. Invest in India as an NRI?
Developer Response ,
Dear Customer, We deeply regret the inconvenience caused. Request you to please write to us at feedback.statebankanywhere@sbi.co.in about the issues you are facing along with your registered mobile no and the screenshot of the error message, if any, while using SBI Secure OTP application for better assistance. SBI Mobility Team
NRIs stay away from this app
I echo the sentiments voiced by another customer in the review. I am a UK resident and thought an app would be handy to generate OTP than relying on the network whilst in India. However, the app has a serious issue with registration and I am stuck with no OTP as SBI has stopped sending OTPs to the registered mobile number. The customer service at my branch has no clue to resolve this. Apparently, I am supposed to inactivate the secure OTP linked to my account via the app, but God help you with registration which is a nightmare. I warn everyone not to download this app or register for this service. I still have no resolution!!!
Developer Response ,
Dear Customer, We deeply regret the inconvenience caused. Request you to please write to us at feedback.statebankanywhere@sbi.co.in about the issues you are facing along with your registered mobile no and the screenshot of the error message, if any, while using SBI Secure OTP application for better assistance. SBI Mobility Team
Registration doesnt work
I thought I’d use this App because half the times the OTP is not received on my (UK) mobile number or registered email. I typically spend on average 3 tries for each simple bank transfer I need to do with SBI.
The registration process for this App requires an OTP, which again is not received. What a joke! Not sure why SBI mandates using OTP for all online bank transfers, when clearly it is not able to manage the process properly. I understand the importance of online security, but it should not be taken to a point that it is nonsensical and makes banking with SBI impossible.
App Privacy
The developer, State Bank of India, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- State Bank of India
- Size
- 47.2 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © State Bank of India
- Price
- Free