Service NSW 4+

Digital licences and more

Service NSW

    • 4.4 • 79 Ratings
    • Free

iPhone Screenshots

Description

The official Service NSW app, making it easier to access government services.

Some 5 star reviews:
• “I highly recommend it as it is very convenient to have all this information at one’s fingertips” - AM
• “Absolutely amazing! Easy to install, shows demerit points and fines, and displays your licence securely” – DB

Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence

Apply for and use vouchers:
• Active Kids / Creative Kids
• First Lap

QR Code Check-in
• Quick, contactless check in
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time

Useful tools and services:
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information

Fines and demerits:
• View and pay your traffic fines
• View your demerits

Tell us what you think:
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience

What’s New

Version 8.37.2

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• We've fixed a bug that was affecting the QR code scanner for 'Check a licence or credential'

Ratings and Reviews

4.4 out of 5
79 Ratings

79 Ratings

Uncle Bobzya ,

Mediocre app

Classic cynical system design from a beaurocracy. See trying to ‘create an account’ to claim the vouchers ? Obviously that costs some funny money budget somewhere so ‘discouragement via process yet gather data at the same time’ is the real order. Let me describe. Firstly several pages of ‘captcha’ pics must be waded through until eventually a UID/password setup is offered. Email provision and mobile number required too naturally. You must accept the T&Cs to progress. Don’t click to actually read the T&Cs or you’ll bomb out right back to the pages and pages of ‘captcha’ part of the process.
There you go ! Vouchers remain safe, email and phone harvest done and photo recognition AI data provided! That’s genius in a way. Also the App throws a wobbly if not constantly updated. The App is Needy and Greedy and Sinister but it sort of works especially in the Apartheid Certificate provision.

Developer Response ,

Hi Uncle Bobzya, thank you for letting us know about your experience with the app. Our app is improved using feedback like yours. Please let us know if there's anything we can help you with at mobileapp@service.nsw.gov.au.

Oxford1952 ,

Non Australian mobile number?

Covid safe check in seems OK in principle but I’m visiting from overseas but it now doesn’t seem to accept my non-Australian mobile number. I’ve been out of State and the last time I was here on 12 January it seemed fine. Confused.

Developer Response ,

Hi Oxford1952, we're sorry to hear about this issue. Please contact us at mobileapp@service.nsw.gov.au so we can take a closer look at this for you. If you have created a Service NSW account, please try logging out and using guest check-in instead. This is utilised by selecting COVID Safe Check-in whilst logged out. Thank you.

Quinn4895 ,

Can’t create accounts

Deleted app and reinstalled, doesn’t let you create an account.

Developer Response ,

Hi Quinn4895, sorry for the inconvenience, do you still get this issue? Can we see the error screenshot? Happy to help. Please email mobileapp@service.nsw.gov.au along with the device type and email you use to login to the app. In the meantime, you can use the guest check-in and proof of vax from the medicare app. thank you for your patience.

App Privacy

The developer, Service NSW, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

More By This Developer

You Might Also Like

PARK'nPAY
Utilities
Origin: Power Gas Internet LPG
Utilities
myGov
Utilities
AGL
Utilities
ALDImobile
Utilities
amaysim
Utilities