Service Pro Mobile 3 4+
MSI Data
-
- Free
Screenshots
Description
Mobile Field Service Software
Improve Customer Satisfaction, Increase Technician Utilization and Boost Service Efficiency with Service Pro® Mobile
Your customers have higher expectations.
Help your field service technicians exceed them.
Field service organizations that empower their service technicians with real time customer, asset, inventory, warranty and other call resolution information consistently outperform their peers because their technicians can complete their work more quickly, and at a higher first time response success rate.
Why Service Pro Mobile?
A more informed technician is more productive! Empower your field service techs with immediate information to get the job done right, on the first call.
• Service Pro Mobile works anywhere - Service technicians can record work in areas with or without wireless network connectivity.
• Service Pro Mobile is easy to use - The mobile field service management features of Service Pro Mobile are intuitively laid out and use the device's native navigation.
• Service Pro Mobile is a seamless extension of Service Pro - Stop wasting effort! Integration with Service Pro® extends world class field service productivity to the field.
• Service Pro Mobile deployment options - On-premise or cloud.
• Service Pro Mobile does work orders and inspections - Technicians that perform work orders and inspections need just one device and just one app - Service Pro Mobile.
• Optionally capture GPS records at important steps of the order process. (Continued use of GPS running in the background can dramatically decrease battery life.)
• Service Pro Mobile can integrate to your ‘home office’ system – Enjoy company-wide field service automation by using Service Pro Mobile with your home office system, or our own Service Pro system.
What can Service Pro Mobile do?
Service Pro Mobile includes many paperless service management capabilities for field service technicians:
• Service Technician Status
• Service Technician Calendar
• Work Order Management:
• Site Contacts
• Site Equipment Assets
• Technician Time Tracking
• Inventory Tracking
• Asset Inspections
• Photo Capture
• Signature Capture
• Technician Location Tracking using Device's GPS (This data can be viewed in the app by selecting Tech Locations from the main menu).
Note: Continued use of GPS running in the background can dramatically decrease battery life.
Note: Our app allows the use of http connections and old versions of TLS for compatibility with user-configured systems. Please use https and TLS 1.2 if possible.
What’s New
Version 3.30.11
- We are pleased to announce that the Service Pro Mobile application is compatible with iOS 18.
Ratings and Reviews
The worst utility keeps getting worse
Sadly I am an end user, not a customer; if I was a customer I’d demand my money back on this useless interface.
The basic premise of this app is absolutely fine, but it is forever freezing, logging out, wiping data. And the more they update, the worse it gets; currently it is logging me out roughly every two minutes.
Utter, utter garbage. Someone pass me a pen and report pad, they were so much better.
App Privacy
The developer, MSI Data, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- MSI Data, LLC
- Size
- 100 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 9.0 or later.
- iPad
- Requires iPadOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © MSI Data, LLC
- Price
- Free