The size? launches app gives you a fair chance of getting your hands on the most coveted releases each and every week. And the best part is it’s really easy to enter.
To get yourself in the running, simply:
• Download our ‘size? launches’ app.
• Log in with your existing size? account (don’t have one? Sign up on the app)
• Select the launch product you’re after.
• Select your size.
• Confirm those payment details.
• Submit your entry.
And that’s it – we told you it was easy!
Once the raffle is drawn, we will swiftly inform you of the result – win or lose. If you’re one of the lucky ones, we will take care of the rest. This includes processing your order and endeavouring to get your product sent to your chosen address on the very same day – which is always nice.
It’s also worth noting that we pre-authorise your card details & subsequently hold the money until after the raffle closes. If you’re successful, your payment will be taken at the close of the raffle. If you’re unsuccessful, your funds will be returned into your account within 3 to 5 days. If you’re wondering why we do this, it’s to make the transaction process much smoother and quicker on launch day.
This new build contains bug fixes and performance improvements.
Ratings and ReviewsSee All
Worst app ever do not use!
I entered for a raffle a while back using this app for the yeezy 350 Black. I’m fully aware that they take preauthorised payment which is fine. I’ve had several bad experiences prior to this occasion where I enter and get an error msg although the money is out of my bank account for the raffle. Anyway with the yeezy 350 Black I actually got a confirmation email stating I’d won and thanks for participating. 2 days later I noticed the money had been returned to my account. So I called customer service and after numerous calls going back and forth explaining the situation I was finally told that they didn’t have enough stock to fulfil my raffle win was the likey outcome, although this was never confirmed and I never ever recieved an email explaining what happened. To make it worse I saw several posts on Instagram saying that size? have additional stock on a first come first serve basis at several stores. So after never winning a single 1 of their raffles I went to actually winning 1 that never materialized all the while my money was on hold for 5-6 days. Terrible company, dead app, and horrendous customer service! Size?/JD sports you need to sort it out big time!!! -5 stars!
Buggy and not backed by decent customer service.
Not the best experience- I attempted to enter two raffles several times which appeared not to work. When I was finally successful the on screen confirmation was for a different shoe than the one I had entered for, however the email received appeared to be correct.
I subsequently lost both raffles, however cleared funds for both shoes had been taken from my account, totalling in the region of £300- this amount was not just blocked but actually taken. I am now a week now the rabbit hole with customer service who have finally managed to acknowledge these transactions occurred and have palmed me off onto the financial team to try and return my money.
Potentially some wins to be had, but if it goes wrong (and with this app it probably will), you’re in for a battle. Disappointing from such a large company.
Not worth the trouble
I recently entered a raffle for 2 items which they took money out of my account for which was fine I guess but they never sent me a confirmation email that I’d actually entered the raffle. I got to the date where they choose the winners of the raffle but I didn’t even get a email or anything indication whether I’d won the raffle and was getting the items or I had lost and was getting my money back. I’ve sent an email to the customer service because all the lines are temporarily closed and it’s been a couple of hours but still no responses from them.
But yeah basically I’ve had a bad experience with the and I’m not sure if I’ll be using it again.
Up to six family members will be able to use this app with Family Sharing enabled.