SOUFEEL - Personalized Gifts 9+

Exceptional Quality and Service

I have purchased from Soufeel a few times and the quality of the products are second to none. Great service every time and I will continue to shop with them. Their personalised photo charms are exceptional and I have purchased 5 charms with photos and will be buying more. If I could have given them 10 stars I would have.

Updated review, have now purchased my 7th item from Soufeel and I will continue to do so as the quality is exceptional and the ease of purchasing is excellent.

Love it

Quality of the orders are always beyond 5* and you get more than what you pay for I’ve been ordering for almost 3 years for every special occasion and my family always get excited for the next occasion because there always something on here for somebody ❤️

Buyer beware - utter rubbish

Took over 3 weeks to arrive , when it did arrive it was utter rubbish it looked second hand and was scratched with very poor quality- I paid express delivery 5-8 days and it arrived 24 days late - they told me I couldn’t cancel my item even tho it said not in stock a week after I paid after I tried to track my item and they said I could have 30% back as they would have an item that would be unsellable and they also refused to refund my express delivery as they said the delivery starts when the order was processed 20 days in - took 3 days for a email to be replied too and then this is what turned up - disgusted buyer beware you will wait ages and ages and no refunds given and crap will be received -

Developer Response ,

Hi, I'm terribly sorry for the problem. But for the personalized jewelry is not allowed to return item if it’s not damage or miss print. If you have others question that you can send your email or the order number to our CS team at cs@soufeel.com? Thank you for your understanding and patience.