Screenshots

Description

Welcome to StarLine Taxis booking App!
Through this app you can:
• Order a taxi
• Cancel a booking
• Track the vehicle on the map as it makes its way towards you!
• Receive real-time notifications of the status of your taxi
• Pay by cash or with card
• Order a taxi for an exact pick-up time

What’s New

Version 33.4.19

Bug fixes and optimisations

Ratings and Reviews

2.6 out of 5
32 Ratings

32 Ratings

KIZD27 ,

Couldn’t pay by card but otherwise fine

Usually I’d use uber but as there is no uber in Cheltenham a friend sent me this app to try.
The app said I could request a taxi and it was 4 mins away, but when I did request it and then tracked the car, it changed to 9 mins away. It arrived promptly 9 mins later. We paid with cash.
On the way back home we decided to try the pay by card option on the app. I duly added my card details and we pre booked a cab for half an hours time so we would have time for an after dinner drink.
The taxi arrived 20 mins early and had been trying to call me, however my phone didn’t ring due to lack of signal.
We left 10 mins early to walk to the taxi. The taxi wasn’t in the right location and had parked down the road, so we had to walk to get it.
Arriving at our address the driver promptly asked for payment in cash. This was very confusing as I had selected pay by card and neither of us had cash.
The driver unfortunately couldn’t speak very good English and embarrassingly I couldn’t understand him, although I tried.
We agreed after a bit of discussion to go to a cash machine to take out money. The first one wasn’t working, so we had to drive somewhere else.
The second one was working.
The driver agreed not to charge more than the fixed rate quoted on the app. But I tipped him anyway as I felt bad about all the extra driving around.
This app is fine except if you try to pay by card. Cash seems to be the best option to save confusion.

Centrey ,

Good for advance booking, not so great for quick bookings

Bit buggy but ultimately, not a bad app - allows payment with card or cash also.

freddyflint ,

App has no idea where you are

An app that can’t get your location correct resulting in extra charges to you. Won’t be using again.
First time I used and didn’t give me the option to put in my address, just assumed it knew where we were. Realised it had sent driver to estate nearby and then took 3 attempts to connect me to driver as I attempted to rectify its mistake. As I’d put in card details I was just charged extras without any notification and no way to comeback

App Privacy

The developer, Starline Taxis, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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