Bug fixes and optimisations for Google APIs.
Ratings and Reviews
Couldn’t pay by card but otherwise fine
Usually I’d use uber but as there is no uber in Cheltenham a friend sent me this app to try.
The app said I could request a taxi and it was 4 mins away, but when I did request it and then tracked the car, it changed to 9 mins away. It arrived promptly 9 mins later. We paid with cash.
On the way back home we decided to try the pay by card option on the app. I duly added my card details and we pre booked a cab for half an hours time so we would have time for an after dinner drink.
The taxi arrived 20 mins early and had been trying to call me, however my phone didn’t ring due to lack of signal.
We left 10 mins early to walk to the taxi. The taxi wasn’t in the right location and had parked down the road, so we had to walk to get it.
Arriving at our address the driver promptly asked for payment in cash. This was very confusing as I had selected pay by card and neither of us had cash.
The driver unfortunately couldn’t speak very good English and embarrassingly I couldn’t understand him, although I tried.
We agreed after a bit of discussion to go to a cash machine to take out money. The first one wasn’t working, so we had to drive somewhere else.
The second one was working.
The driver agreed not to charge more than the fixed rate quoted on the app. But I tipped him anyway as I felt bad about all the extra driving around.
This app is fine except if you try to pay by card. Cash seems to be the best option to save confusion.
Good for advance booking, not so great for quick bookings
Bit buggy but ultimately, not a bad app - allows payment with card or cash also.
Very bad customer service. I called to tell them that I could not find my taxi and was not able to call them at that time. The operator shouted at me said that I am lying then he hanged the phone while I am speaking. Tried to reach the manager but they said he is not here in 2 different occasions. I would not recommend this service.
- Starline Taxis Ltd
- 86.7 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Bulgarian, Dutch, French, German, Portuguese, Russian, Serbian, Spanish
- Age Rating
- Rated 4+
- © Starline Taxis Ltd 2018
Up to six family members will be able to use this app with Family Sharing enabled.