This update fixes a bug with reading in landscape on iPad Pro
Ratings and Reviews
Good content, rubbish app
As the title suggests, the content is good, the app on the other hand is underwhelming - slow, buggy, doesn't remember where you left off, etc.
As of 28 September, the app is worse than ever: (1) some magazines don’t download, the current one has been stuck on “processing” for an hour; (2) the magazines that do download delete themselves every time I close down the app, so I have to re-download a magazine every time I open it; (3) the lack of bookmark functionality is also frustrating, though irrelevant as I’m constantly downloading new magazines; and (4) the app hasn’t been updated to reflect the new iPhone screen size, so it’s really unattractive to read (if it works).
IT support are pretty unhelpful. I’ve been going back and forth with them regarding (2), and they said it was down to my storage (I had plenty) and/or a limit on magazine numbers (the limit was removed and made no difference).
It rather frustrating to have a paper and digital subscription when you only have access to one form of media, which isn’t at all helpful if you travel regularly.
It would be great if we could just log-on to a password protected section of the Week website and download a PDF of the current magazine. That would save the torture of trying to use this app.
I first began my subscription around a couple of months ago, it is now early October. I really like The Week. This isn’t a review of the magazine of course but of the digital app. So in that case, I am asking the developers to amend a fault that is really irritating the hell out of me. Sometimes I can download more than one issue but not normally more than two. Sometimes, I can not even download more than a single edition even though the in-app setting are adjusts to allow up to 10 issues. I’m in the military so, if I’m going away for a period of time, I need to be able to download multiple issues. Please FIX this...allow subscribers to DOWNLOAD MORE THAN ONE ISSUE. I can see from other reviews that this is a fault that has been in the app for sometime. Fix this & I have no complaint.
UPDATE AS PER OCTOBER 2017;
I have now sent four emails to the subscriptions email for The Week & have had no reply to any of them. The problem persists. The only way I was able to get around the problem last time was to delete the app & reinstall it. Doing so meant I lost all of my saved & favourite articles though. I’m not prepared to lose those again. If it wasn’t for this problem, I’d give this app a strong 4 out of 5. With it though, I’m grudgingly giving it a very weak 2 stars.
Great Content / Terrible App
Review of the content: 5/5
Review of the App: 0/5
I’m really disappointed as I really like the content but am finding it sometimes inpossible to download any of it. Sometimes it works, most times it doesn’t. This is now the second edition I cannot seem to download for some obscure reason.
The circular waiting sign gets into action but nothing happens (my connection to internet etc is working of course)
Also why not include a progress bar like the Economist ? Then at least users would have a bit more information on if anything is actually downloading
if you can’t fix the app then hire another company please to do a better one. I really like your content but travelling a lot would like to stick to digital. If this doesn’t workout I will most probably cancel my subscription and I’m guessing I’m not the only one
- Dennis Publishing Limited
- 25.4 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Mature/Suggestive Themes
- Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © Dennis Publishing Limited
- In-App Purchases
- The Week Subscription £19.99
- The Week Single Issue 840 £4.99
- The Week (Issue 841) £4.99
Up to six family members will be able to use this app with Family Sharing enabled.