TomTom GO Expert: Truck GPS 4+

I would love to give this app 5 stars as the ease of use and speed camera warnings are great, but as there is a major problem with the spoken navigation instructions then I feel it is not worth this level of score. The problem seems to be with the UK Serena computer generated voice in that it mispronounces street names and places with and ‘R’ in the middle such as ‘Oxford’. The have has had this fault for several years now!! This is highly irritating and seems completely odd given that all other voices seem to work ok and every other navigation app and their own dedicated Sat Nav devices don’t have a problem with computer generated speech. I have used the app on an iPhone 12 Pro and now 14 Pro with the latest iOS version and the latest version of the app 3.8 I have spoken to TomTom directly and the only solution they offer is the standard one of removing the app, restarting the phone, and reinstalling. This of course makes no difference whatsoever and I believe is just a fob off as they don’t have anything else to offer by way of a solution. Changing to the pre-recorded voice such as Jane works but you then don’t get street names etc. and I like to get the full functionality from the app and spoken instructions. TomTom release many updates that are described as ‘bug fixes and improvements’ but they never seem to fix this major issue. It is difficult to get a response from tomtom about this since they closed the user forums down.

Hi there, we apologise that it is taking more than the expected time. We will certainly get this checked. Meanwhile, use an alternate computer English voice like Samantha/ Karen. It will serve your purpose. Thanks. ^Jas

I’ve owned quite a few TomTom Sat Nav’s over the past few years as I always found them to be the most accurate with full postcode search, lane assistance and street/house numbers compared to the built-in Sat nav in various car brands.
Having recently received a new Seat Leon Company car I was dismayed to find there was no where on top of the dashboard to reliably mount my TomTom GO Essential using the built-in suction mount. Mounting it on the inside of the windscreen was a no go either as it was too far away to comfortably read.
I was aware of the TomTom Go app and considered buying it to use with my Apple iPhone 14 Pro Max mobile but was put off with the many most recent poor reviews.
I then noticed the app has a free 7 day trial so I thought I would download it and try it…I needn’t have worried, it is fantastic and I’m back to using the familiar TomTom map interface I know and love. I’m using it via Apple Wireless CarPlay to the large 10” Seat Infotainment screen and it works a treat with clear voice guidance through the car audio system. My iPhone is fitted on a MagSafe air vent mount just below the car’s display screen and it’s every bit as quick in operation as the TomTom Go Essential Sat Nav unit.
I’ve now paid the yearly subscription and can thoroughly recommend it to all.

Hi Jay, we're really happy that we were able to meet your expectations! Thank you for taking the time to share your experience with us 😊 We will do our best to make your future experience with us even better 👍 Cheers! ^Jas

UPDATE: v2.6.1 the app is now freezing whilst being used with CarPlay - the screen freezes and no directions given. Can only be fixed by force closing the app on the phone which requires the driver to pull over so the phone can be legally used - not always possible to quickly find somewhere to do this.

[ORIGINAL]
I will confess to be being a long term fan of TomTom and have used a physical device for many years. As I now have an Apple CarPlay enables vehicle I have moved over to the iOS version instead. Good points: the same easy to use TomTom route planning and turn by turn instructions. Areas for improvement: * the route planning doesn’t seem to search as far along the route as physical devices. If i compare routes etc to my physical device, this shows traffic issues further down the route that the iOS version doesn’t - i presume it will pick these up as i get closer. * CarPlay interface. This is a major weakness at the moment and needs urgently addressing - whilst apple may apply some restrictions, alternatives such as waze have CarPlay features that TomTom lacks. Most important is the lack of route bar information. Even if the route bar cant be displayed, the lack of information about upcoming delays is a major problem. Currently i have to change the display to the overall route and then zoom in too see if delays are upcoming. I note that TomTom have been promising to address this issue although that seems to have been the case for the last two years!

Dear User - We welcome your feedback and share this with the concern team - alternatively if you need help with something just let us know. Cheers!

• TomTom Team