TOTUM: Discounts for you 12+

Scam !!

This app is rubbish. You can get the same discounts on unidays or other discount sites for a cheaper/nonexistent sign up fee. I tried to get a pass ID with my totum card however each time they would not let me use the photo I took even though it ticked every single box. They said it didn’t match the face on my passport. Considering I manage to get through airport security through face recognition just fine, goes to show how much of it is a scam. And since trying to contact somebody about this I have been passed back and forth between Totum and NUS as neither want to take responsibility. I’ve had enough and I definitely want to warn anyone who has been recommended this by a school or friend to stay away!!

Developer Response ,

Hey, Sorry to hear your disappointment with your TOTUM membership, please do check back regularly as we are constantly releasing new and exciting offers.

If you had trouble with your PASS application can you please drop an email to help@totum.com and add FAO:Rick in the subject so I can pick that up for you!

Other highlights that sets TOTUM apart from the rest are we are the only student discount brand to offer;

Localised discount
Free PASS ID
Free ISIC membership
In app integration for SU’s events, clubs and societies
Revenue paid back to help support students unions’
The only student discount brand to provide a Supermarket discount with our Co-op offer.

Easy application and quick delivery

I’ve had a TOTUM card for two years now and it never fails me! The new PASS ID feature was super easy (just make sure you have valid photo ID and a nice white wall nearby! Same as applying for a UK passport digitally!). Ordered the card on the Monday and it arrived by Friday!

My Union also told me that I can now see societies and sports teams I can join, and and events I can attend!

Would 10/10 recommend!

An absolute joke of an app and service

I rarely review things because there are few things that I’ve come across that enrage me as much as TOTUM, but this app and service is just truly appalling. Trying to apply for the TOTUM card itself back in September was painful enough, but I eventually received it. Trying to log in to the app to try and access the online discounts seems to be a physical impossibility?! Every single time I’ve tried to log in, I get an error message telling me that the app is having problems with my content. I updated the app this morning to see if this would help, but now it’s telling me it doesn’t even recognise the email address that I registered with?! I’ve been using Student Beans or UNiDAYS for discounts because it’s exhausting just trying to access the app. Bring back NUS cards!

Developer Response ,

Hi there, sorry to hear about the negative experience you have had with TOTUM to date. If you are still experiencing login issues please drop us an email at help@totum.com and we'll be able to resolve this for you promptly.