TrainPal: Cheap train tickets 4+

Railcard, Split, Rail & Coach

Trainpal B.V.

    • Free

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Description

Need train tickets in the UK and Europe? Book your rail journey with TrainPal, the ultimate one-stop app for all your rail travel needs. Whether you’re planning to travel within the UK or other European destinations, TrainPal will meet your needs and provide you with cheap train tickets. It's even featured on The Gadget Show on Channel 5!

Book your rail tickets for trains in the UK such as Avanti West Coast, GWR, LNER and more, as well as trains for the rest of Europe. TrainPal supplies international trips by trains and bus to over 45 countries too, including France, Spain, Italy and Germany.

Why is it a good idea to download TrainPal?

• Split-ticketing: TrainPal can help travellers save up to 95% of the original rail fare in the UK! TrainPal also offers a flexible split-ticketing option to help travellers save even more.

• No booking fees: On any train tickets in the UK when bought online.

• Smart Journey Planner: Search, compare and book cheaper train/coach tickets. TrainPal simplifies your booking experience, saving you time and money.

• E-tickets: TrainPal offers paperless tickets on all routes supporting e-tickets, saving the time and hassle of having to queue to collect your train tickets.

• Smarter customer service: Refunding and changing tickets is easy on the TrainPal app. A refund for flexible tickets can be changed in your TrainPal app, without having to contact customer service.

• Effortless expense receipts: Travellers can apply for expense receipts with a single click on the TrainPal app.

• 24/7 customer support: Our friendly customer service team is always ready to help.

• Secure payment: Book train and coach tickets with Apple Pay, and all major credit and debit cards. Customer and bank information is securely held and encrypted to ensure a safe and secure payment experience.

• Fast checkout: No need to register to book tickets, making booking quick and simple.

• Discounted fares: TrainPal supports all Railcards and helps you find the best deal for train tickets online.

In short, TrainPal offers a seamless, user-friendly experience, and always strives to ensure the cheapest online tickets are available to you.

In addition to providing cheap online ticket options on the app, TrainPal also constantly searches for the cheapest train tickets available in the UK and Europe, offering a wallet-friendly solution for those looking to cut down on travel costs.

TrainPal is in partnership with over 1000 major trusted transport suppliers across 47 countries, meaning you can travel to Europe with confidence. Our suppliers include:

● Rail Delivery Group, including LNER, Avanti West Coast, GWR, CrossCountry, East Midlands Railway and more (UK)
● Eurostar (UK, Belgium, France and Netherlands)
● THALYS (Belgium, France, Germany and Netherlands)
● NTV (Italy)
● Trenitalia (Italy)
● RENFE (Spain)
● Iryo (Spain
● SNCF (France, Spain)
● DB (Germany)
● Lyria SAS (France to Germany, Italy, Spain and Switzerland)
● SBB (Switzerland)

With TrainPal, you can book cheap rail tickets from all major UK cities, including London, Manchester, Liverpool, Leeds, Glasgow, Birmingham, Brighton and Cambridge, as well as other destinations across Europe.

In short, TrainPal is a fantastic way to book train tickets online. Download it now!

What’s New

Version 3.36.0

New in this release:
1 The TrainPal Card can be used in conjunction withRailcard and vouchers.
2 Price Hunter will help you save more money!
3 We support Dynamic Island!
4 Travel frequently? Use "Pin Routes" to quickly save and access your preferred routes all over Europe!
If you like what we're doing or have any suggestions for us, please leave us a review. This will help us improve the app and serve you better.

Ratings and Reviews

4.6 out of 5
10.8K Ratings

10.8K Ratings

Max Pattison ,

All good so far

I’ve come to this app as I refuse to use the Trainline anymore due to their appalling customer service and poor, misleading terms and conditions. Some reviewers are moving due to this apps alleged poor customer service, if it is bad then fair doo’s it needs sorting, but The Trainline’s is equally as bad and certainly not something that you want to have to deal with. Certainly don’t move to The Trainline due to this App’s poor CS, you’ll be equally as disappointed. I’d gamble that it’s the same company providing the staff for both companies.
Anyway, the tickets are just as cheap, the option of splitting is a bonus. Only minor point to sort when buying is that it seems to take a long time for the payment to go through. This could improve as sometimes you need to buy a ticket at the last minute and I wouldn’t like to be waiting for the payment to go through.

wagnudg ,

Unfortunate change has been made somehow.

It used to be a very good discount app from what I knew, but when I came back to use it after a year's absence, all the virtues seemed to have disappeared, which disappointed me. 1. There aren't many discounts compared to the Trainline app. 2. The departure and destination names seem to be incorrect. For example, even when I enter Heathrow airport, the results show buses to St. Pancras, which is confusing and could cause trouble. 3. There are fewer options for round trips. Whatever ticket I choose, usually displayed in the upper right, they show a cheaper option ticket at a different time. However, when I choose a roundtrip, this cheaper choice only allows me to pick the outbound time and a random return time, which is awfully difficult to use. Sometimes the cheaper option is never shown in the first list of choices. 4. Unkind customer service. I once asked a question about how a round ticket functions, which I knew must be written somewhere but couldn't find. They responded quickly, saying 'read here'. I suppose customer service should typically answer the actual question regardless of whether it's written somewhere or not? (At least all the other services I know maintain that minimum level of manners). Maybe the change of price is unavoidable, but you should fix points 2 and 3 as well as point 4 in terms of manners?

Developer Response ,

Hi customer. We appreciate you letting us know about your experience, and we are sorry for any inconvenience you have encountered on your reservation. It is not the service we expect you to receive from our side. Your feedback is important to us, and we would appreciate the opportunity to address your concerns. At the moment, we found the problem has been solved. Thank you again for your time in leaving this note for improvement.

Train Pal User ,

No cancellation!! SCAMM!

This app is the worst ever, firstly unlike other providers train pal doesn't allow customers to cancel the tickets even if the mistake has happened and you want to refund the ticket immediately after purchase. Usually as a customer you should be entitled to a 15min cancellation window after the purchase of the ticket. Instead when using the Train Pal you have to buy a new ticket and hope the customer service will get back to you.. ( if you are lucky you will receive a small refund (less than 30% of ticket value) because they take they keep the rest of the money to charge the admin fee. Not to mention there's no telephone number so I don't see any reason for charging the admin fee when there's no support and the app is intentionally designed to mislead the user so that they can submit the complain. Additionally, the app didn't sync with the webiste so as the first time user my data was completely lost. And I had to make the complain. When prompted to the help window the FAQs instructions weren't helpful. Clearly app has issues and bugs, there is no support, users get charged the admin fee for 0 service and we've lost all our consumer rights and self respect when purchasing tickets from Train Pal.

App Privacy

The developer, Trainpal B.V., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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