Screenshots

Description

The new-look Avanti West Coast app has arrived. You can plan your train journey and book train tickets to any destination in Britain, with all the same prices and ticket choices as before. Book direct with the FREE Avanti West Coast app for the guaranteed best prices on our services and no booking fees.

• Contactless travelling – Travel safely with our contactless travel options. Skip the queues - just book and go with our etickets!

• Passenger loading – Get live information on how many seats have been reserved in each coach so that you can plan your essential journey with peace of mind.

• Faster bookings – Find trains and buy tickets quicker, with recent journeys automatically saved. Our new filters instantly show you what you’re looking for: Filter for Avanti West Coast trains, first class tickets and direct trains.

• Reserve a seat – Booking in advance? You can also reserve your seat for free with the Avanti West Coast app.

• Live updates – Get the latest train times on the go. We’ll also tell you what platform to wait on.

• Cheap train tickets – Easily find the cheapest train ticket to any destination in Britain, without spending a penny on booking fees.

• Bike reservations – Reserve a bike space with your ticket up to 2 hours before your departure on selected services.

• Avanti Media – Use our completely free app full of movies, mags and media. Just connect to the complimentary onboard WiFi and make the most of our onboard entertainment.

• Quick & easy refunds – Changed your mind? You can now apply for a fuss-free refund on eligible tickets through the Avanti West Coast app.

• Ways to pay – Whether it’s Apple Pay, Paypal, credit card or debit card - choose which way you pay and book with confidence.

What’s New

Version 4.24.1

After a touch of luxury? With this release you can upgrade the class of your ticket, even after you’ve bought it. So, if you fancy travelling in First Class or Standard Premium you can decide to upgrade closer to the time of travel.

We’ve also focussed on fixing existing bugs.

Ratings and Reviews

4.6 out of 5
6.4K Ratings

6.4K Ratings

LolAxe ,

When there are seats but you cannot book them

The app works well on most journeys. The one problem is, during Covid, that when you think the bootable seats are gone it is not possible to buy tickets via the app. There are, of course, plenty of seats left.. so this means going to the station early to buy tickets, which defeats part of the purpose of the app! As a business traveller it is often not possible to book travel much in advance, due to shifting diaries. There needs to be a way to book a ticket without a seat reservation. John

Angryof Bracknell ,

Journey to Edinburgh

Carefully avoided weekends in order to avoid disruption Travelled from Reading toBirmingham on Cross country with no problems Arrived in Birmingham and checked phone for messages - none. Checked again 10 minutes before departure and received a message that our train was cancelled. Absolutely no other information or advice. However the train was still showing as on time and the platform signage advised it was the next train due in. It never arrived. It took 20 minutes before the cancellation was confirmed and we ( and about 20 others) were sent to customer. Services. We were advised to get the Preston train an hour later. Then they announced that the Preston train was delayed by 30 minutes, then 40 minutes,then 50 minutes and finally just delayed. Customer services were very unhelpful
We ended up getting a cross country train 2 hours later which cost us in excess Of £300 extra
We missed our appointment and dinner
No apology-just ‘don’t worry you can get a refund!
That was my first and last rail trip to Scotland.I have confirmed why I don’t use trains

vipodcasting ,

Completely Inaccessible With Voiceover

There is simply no excuse for a company who claim to adhere to equality diversity and inclusion; Have staff in post around such values and who are presumably quite happy to pick up plaudits for their public displays of the same to justify having an app which is so woefully inaccessible with Voiceover, the native screen reader on Apple devices. I could not interact with tha app at all as it doesn’t work with Voiceover from the outset. I’d go so far as to say that you’d have to be deliberately obstructive to freeze people with disabilities out in this way, either that or employing app developers who are totally incompetent. I don’t know if Avanti still have their disability forums, I was on one of them last year and still am as far as I know, perhaps they have been closed. I’d suggest Avanti get them up and running again so that we can have a serious conversation with meaningful timelines as to when this app can be made fit for purpose.

App Privacy

The developer, First Trenitalia West Coast Rail Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Search History
  • Usage Data
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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