Avanti West Coast

Name: Avanti West Coast
Rating: 4.8 (41381 reviews)
Author: First Trenitalia West Coast Rail Limited

Book cheap UK train tickets

Free · Designed for iPad. Not verified for macOS.

41k Ratings
Age Rating

4+
In-App Controls
Chart

No. 143
Travel
Developer

First Trenitalia West Coast Rail Limited
Language

EN
English
Size

102.4
MB

Book rail tickets for any train in Great Britain with the free and newly designed Avanti West Coast app. Find the best deals and save more with NO booking fees. Plan your journey, reserve seats and track your train with live travel updates. Why book direct on the Avanti app? Save money on train travel. Find the best value train tickets for any Avanti journey. No booking fees. Get Ticket Alerts so you never miss the best deals. Save on tickets with a Railcard. Join Club Avanti for a whole world of rewards. Save time and hassle Buy train tickets with fast autofill, recent journeys automatically saved. Book tickets to hundreds of destinations in the UK. Compare train journeys and find the best way to go. Choose how to pay - Apple Pay, Paypal, credit or debit card. Change your journey or get a quick and easy refund. Save your train e-tickets to your wallet for a quick and easy way to travel. Get great seats and the latest train info Find empty seats and reserve your favourite. Reserve a bike space. Upgrade to Standard Premium or First Class. See which platform your train goes from. Stay in control with live travel updates and delay info. Save money by finding cheap train tickets and make the most of feel-good travel. Download the Avanti West Coast app now.

Ratings & Reviews

4.8

out of 5

41k Ratings

Really irritating
12 Mar
KJKuk
Every time you buy a ticket, if you don’t remember to sign into the app on your own phone every single time then you get right to the point of buying a ticket and it tells you that you can’t until you sign in. Why on earth can’t it remember that the person using your phone is you? And sign you in, or at least offer to sign you in, every time you pick up your own phone and use the app? If you have changed your seat to the ones you want it then blocks them after you do sign in because “someone else” wants them- and that person is you.
Really irritating
12 Mar
KJKuk

Every time you buy a ticket, if you don’t remember to sign into the app on your own phone every single time then you get right to the point of buying a ticket and it tells you that you can’t until you sign in. Why on earth can’t it remember that the person using your phone is you? And sign you in, or at least offer to sign you in, every time you pick up your own phone and use the app? If you have changed your seat to the ones you want it then blocks them after you do sign in because “someone else” wants them- and that person is you.
Journey to Edinburgh
25/05/2021
Angryof Bracknell
Carefully avoided weekends in order to avoid disruption Travelled from Reading toBirmingham on Cross country with no problems Arrived in Birmingham and checked phone for messages - none. Checked again 10 minutes before departure and received a message that our train was cancelled. Absolutely no other information or advice. However the train was still showing as on time and the platform signage advised it was the next train due in. It never arrived. It took 20 minutes before the cancellation was confirmed and we ( and about 20 others) were sent to customer. Services. We were advised to get the Preston train an hour later. Then they announced that the Preston train was delayed by 30 minutes, then 40 minutes,then 50 minutes and finally just delayed. Customer services were very unhelpfulWe ended up getting a cross country train 2 hours later which cost us in excess Of £300 extraWe missed our appointment and dinnerNo apology-just ‘don’t worry you can get a refund!That was my first and last rail trip to Scotland.I have confirmed why I don’t use trains
Journey to Edinburgh
25/05/2021
Angryof Bracknell

Carefully avoided weekends in order to avoid disruption Travelled from Reading toBirmingham on Cross country with no problems Arrived in Birmingham and checked phone for messages - none. Checked again 10 minutes before departure and received a message that our train was cancelled. Absolutely no other information or advice. However the train was still showing as on time and the platform signage advised it was the next train due in. It never arrived. It took 20 minutes before the cancellation was confirmed and we ( and about 20 others) were sent to customer. Services. We were advised to get the Preston train an hour later. Then they announced that the Preston train was delayed by 30 minutes, then 40 minutes,then 50 minutes and finally just delayed. Customer services were very unhelpfulWe ended up getting a cross country train 2 hours later which cost us in excess Of £300 extraWe missed our appointment and dinnerNo apology-just ‘don’t worry you can get a refund!That was my first and last rail trip to Scotland.I have confirmed why I don’t use trains
Need better info re seat reservations/ availability
09/12/2021
Lon-Lan girl
The Avanti app is easy to use if there are seats available on the trains you want to book. However, at busy times it’s a complete pain to have to work out if it’s the outward or return journey that’s fully booked - the app doesn’t specify - and to try to find a service with a free seat, which often takes multiple attempts.For the Christmas/ New Year trip to Lancaster that I’ve just booked, it took me hours to work out that rather than all services in early Jan being fully booked as it says on the app, the tickets have in fact not been released yet. I’ve been trying to book a return ticket for two weeks!So better info re seat reservations/ availability on the app and better info re tickets being released/ problems on the website please.Thankfully your customer service department were very helpful and advised me to book an open return.
Need better info re seat reservations/ availability
09/12/2021
Lon-Lan girl

The Avanti app is easy to use if there are seats available on the trains you want to book. However, at busy times it’s a complete pain to have to work out if it’s the outward or return journey that’s fully booked - the app doesn’t specify - and to try to find a service with a free seat, which often takes multiple attempts.For the Christmas/ New Year trip to Lancaster that I’ve just booked, it took me hours to work out that rather than all services in early Jan being fully booked as it says on the app, the tickets have in fact not been released yet. I’ve been trying to book a return ticket for two weeks!So better info re seat reservations/ availability on the app and better info re tickets being released/ problems on the website please.Thankfully your customer service department were very helpful and advised me to book an open return.
What a mess of an App
12/03/2022
DoogieWoogie423
This is comfortably the most over-complex, least intuitive and ridiculous app I’ve ever used to buy train tickets. The “Plan” feature tries to behave like it’s Google Maps. So when searching for Birmingham New St station it offers you Birmingham New St as your start point. Not the station. The street. And helpfully tells you that it will take you 3 minutes to walk to the station. If you’ve ever been in Birmingham New St you’ll know that from anywhere in the St you practically are already IN the station and you can see the station from everywhere you look. Ridiculous. It’s an app from a train company. I’m using it because I want to buy train tickets. It’s difficult to pick your journey times, it takes you down loads of “blind alley” user journeys from which you can’t easily find your back to main menus. The main menu bar regularly disappears off the screen with no “back” option. It’s an absolutely appalling user experience and the designers need sacking.
What a mess of an App
12/03/2022
DoogieWoogie423

This is comfortably the most over-complex, least intuitive and ridiculous app I’ve ever used to buy train tickets. The “Plan” feature tries to behave like it’s Google Maps. So when searching for Birmingham New St station it offers you Birmingham New St as your start point. Not the station. The street. And helpfully tells you that it will take you 3 minutes to walk to the station. If you’ve ever been in Birmingham New St you’ll know that from anywhere in the St you practically are already IN the station and you can see the station from everywhere you look. Ridiculous. It’s an app from a train company. I’m using it because I want to buy train tickets. It’s difficult to pick your journey times, it takes you down loads of “blind alley” user journeys from which you can’t easily find your back to main menus. The main menu bar regularly disappears off the screen with no “back” option. It’s an absolutely appalling user experience and the designers need sacking.

Stay up to speed with our latest updates. We’ve made some improvements to our app, including bug fixes and accessibility updates.

Version 5.2.0 27 May

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Search History
- Usage Data
- Other Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider: First Trenitalia West Coast Rail Limited
Size: 102.4 MB
Category: Travel
Compatibility: Requires iOS 15.6 or later.

iPhone
Requires iOS 15.6 or later.

iPad
Requires iPadOS 15.6 or later.

iPod touch
Requires iOS 15.6 or later.

Mac
Requires macOS 12.5 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

This app has an age rating of 4+ with content restrictions.

Some content may be rated higher, and may therefore be restricted and managed by the developer through in-app controls.
Learn More

In-App Controls
Age Assurance
Parental Controls

Developer Website

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Avanti West Coast

Ratings & Reviews

Really irritating

Journey to Edinburgh

Need better info re seat reservations/ availability

What a mess of an App

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

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Seatfrog: Cheap Train Tickets

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South Western Railway