TSY Mobile 4+

Easy to buy fares and straightforward to use, plus it finally has a digital version of the monthly student pass which is GREAT!

However Apple Pay is sorely needed as this would circumvent the need to collect everybody’s addresses which is surely not needed for a local tram fare app.

A top-up card would also be a nice addition as you could both set it to be a transit card and it would allow parents to send their kids fare when they’re short.

Thanks for the review. We aim to have Apple Pay in place within the next few weeks, our payment provider is in final phase of testing this now. We don't collect your address details, these are collected by our trusted payment provider and not by SYMCA or the app. We're also releasing a feature to top up smart cards shortly too!

No single/return trip options or pricing information.

No service status / disruption information either.

Hi, thanks for your comments, they'll be fed back to the team. We have some exciting new features planned for the future so please keep an eye out for app updates.

Went to out for a ticket and have to fill out a ton of details on a form not meant for mobiles and not accessible (you’re govt owned, you don’t get to opt out of your legal requirements with regards to accessibility).

Get Apple Pay on here like Stagecoach had for their tram tickets and stop messing around with the budget payment gateway. The fact that it defaults to USA for your country and phone number should’ve told you early in development how much of a bad idea this was.

Hi, our payment service provider is finalising the testing of Apple Pay, which should make the payment process run a lot smoother. We use one of the largest payment service providers in the country, but we recognise things could be implemented better for mobile so we're working with them on making various improvements to the UX.