Screenshots

Description

Delicious eats. Delivered easily.

Hungry? Get the food you want from the restaurants you love, delivered at Uber speed.

Eat what you like, where you like, when you like. Find the local flavours you crave, all at the tap of a button.

Browse local restaurants and fast-food favourites for inspiration. Or, get exactly what you’re looking for by searching for a specific restaurant, dish or cuisine. Pizza. Burritos. Burgers. Sushi. If you're hungry for it, try Uber Eats.

When you’re ready to place your order, you’ll see your delivery address, an estimated delivery time, and the total price including tax and booking fee. Tap to pay seamlessly with your Uber account, or add a credit card. Track your order in real time as it heads your way.

Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Delhi, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw and Washington DC.

Uber Eats helps you find food deliveries around the world. Order a delivery in Australia, Belgium, Brazil, Canada, Colombia, France, Japan, India, South Korea, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States and more.

Not in your city yet? We hope to be soon! Head to https://about.ubereats.com/cities/ for a current list of all the cities we serve.

What’s New

Version 1.218.10008

We update the Uber Eats app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update:

- Bug fixes
- Localization improvements

Love the app? Rate us! Your feedback keeps the Uber Eats engine running.
Have a question? Tap Help in the Uber Eats app or visit help.uber.com.

Ratings and Reviews

4.7 out of 5
176K Ratings

176K Ratings

jonathan-000 ,

Inconsistent service

While the process of ordering is fairly intuitive, over the last several months the quality control of the food and delivery has been unacceptable. Nearly every order placed over the last several months has had issues, such as: expected wait times increasing from 15 minutes to 3 hours with no clear way of cancelling the order, as well as drenched, soggy and cold food being delivered. This has occurred so frequently that it is typically best to avoid ordering any drinks as they are nearly always delivered split. Even more common is the consistency of incorrect items being delivered, from a lack of dips or sides to entire incorrect orders being delivered with a large price disparity between them. While mixups inevitably can happen, the rate at which this has been occurring is not acceptable.

There is no way to immediately contact staff with issues or problems encountered with deliveries such as over the phone or through web chat, rather this service relies on email. Email contact has ultimately solved some of these issues when they have been raised, but it would be vastly preferable to have contact with someone, live when addressing issues. As it’s unclear what should be done when incorrect orders have been delivered or for missing items.

Developer Response ,

Hi, we're always looking to improve your experience with Uber. Anything specific we can look into for you? Let us know by sending a quick note to help.uber.com/eaters and we'll connect.

Mathu D. ,

Extremely poor service

I installed the app for the first time (already had an account) and had a look through my previous purchases. I accidentally pressed the order button when viewing my previous orders and this had gone through straight away with no security prompt at all. I was trying to close the app with the home button but it accidentally hit the bottom banner at the time. The order got accepted within 0.1 seconds but the restaurant wouldn’t pick up the phone at all. I called and messaged UberEats to cancel the order ASAP but this was too late. I couldn’t cancel right after ordering because the order got accepted very quickly! UberEats did nothing about this and said that they can cancel the order but not give a refund.

Following this, I made a poor restaurant choice and ordered some food from there, attempting to take advantage of some discount codes I had. This resulted in poor quality food and a milkshake that was filled just a little above hallway. I complained via the app and got a response within 5 minutes saying a full review had been made and that no adjustments will be made to this order.

Overall, the security and customer service of this app is very poor. It is definitely not the place to try new restaurants/take outs. If you wish to take advantage of any offers, I suggest you only use it with restaurants that you know provide a quality service.

Developer Response ,

Hi Mathu! Sorry to hear about the concern you had with your previous orders and understand your experience with our support team was not up to the mark. Let's make sure we follow up with you on this. We request you to reach out to us at https://help.uber.com/eaters or via the in-app Help section and we'll follow up.

Djdidntbs ,

DELIVEROO IS BETTER! WORST APP AND SERVICE EVER EXPERIENCED

Three occasions now of where my order has apparently been ‘accepted by the restaurant’ but never arrived. And don’t bother using the app to report it. All you’ll get is an automated response after waiting 2 hours for an order not to be delivered. No sympathy or compensation which is not good enough at all. If there’s not enough drivers don’t accept the order and make it look like it’s going to be delivered for 2 hours, by when a persons hunger is gone. Cancel it straight away. And to top it off there is no phone number to enquire on what’s happening with the order (very convenient for them). How ridiculous that you have to wait around for 2 hours before finding out your order is randomly cancelled on the app with no explanation?! If there was a support line to call, I could have called in and found out straight away. The whole system is crap. In this day and age how can a company operate without a dedicated telephone line. I shouldn’t have to go through the app to report the issue, only to receive an automated reply after reporting. Technology should not be replacing human interaction to this extent!

ALSO this first happened during the month of Ramadan while fasting for 19 hours, I waited to break my fast with an order only to be disappointed the same way. I’ve switched to Deliveroo and I’m happier with their service. Save yourself the trouble and do the same.

Developer Response ,

Hi, we are sorry to hear about your unpleasant experience with the delay in the delivery and never received the order. We would definitely like to take a closer look into this issue of yours. Please send a quick note to help.uber.com/eaters so we can connect. The Uber Eats app comes with an in-app support feature. To visit, select the Account tab, present at the bottom-right corner of the screen. Next, choose the Help section and further, the nearest issue type or the option which allows you to leave a note to us.

Information

Provider
Uber Technologies, Inc.
Size
192.9 MB
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Arabic, Azerbaijani, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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