Screenshots

Description

Delicious eats. Delivered easily.

Hungry? Get the food you want from the restaurants you love, delivered at Uber speed.

Eat what you like, where you like, when you like. Find the local flavours you crave, all at the tap of a button.

Browse local restaurants and fast-food favourites for inspiration. Or, get exactly what you’re looking for by searching for a specific restaurant, dish or cuisine. Pizza. Burritos. Burgers. Sushi. If you're hungry for it, try Uber Eats.

When you’re ready to place your order, you’ll see your delivery address, an estimated delivery time, and the total price including tax and booking fee. Tap to pay seamlessly with your Uber account, or add a credit card. Track your order in real time as it heads your way.

Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Delhi, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw and Washington DC.

Uber Eats helps you find food deliveries around the world. Order a delivery in Australia, Belgium, Brazil, Canada, Colombia, France, Japan, India, South Korea, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States and more.

Not in your city yet? We hope to be soon! Head to https://about.ubereats.com/cities/ for a current list of all the cities we serve.

What’s New

Version 1.194.10001

We update the Uber Eats app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update:

- More of your favorite dishes can be found in the carousel.
- Bug fixes and performance updates.

Love the app? Rate us! Your feedback keeps the Uber Eats engine running.
Have a question? Tap Help in the Uber Eats app or visit help.uber.com.

Ratings and Reviews

4.7 out of 5
165.7K Ratings

165.7K Ratings

jonathan-000 ,

Inconsistent service

While the process of ordering is fairly intuitive, over the last several months the quality control of the food and delivery has been unacceptable. Nearly every order placed over the last several months has had issues, such as: expected wait times increasing from 15 minutes to 3 hours with no clear way of cancelling the order, as well as drenched, soggy and cold food being delivered. This has occurred so frequently that it is typically best to avoid ordering any drinks as they are nearly always delivered split. Even more common is the consistency of incorrect items being delivered, from a lack of dips or sides to entire incorrect orders being delivered with a large price disparity between them. While mixups inevitably can happen, the rate at which this has been occurring is not acceptable.

There is no way to immediately contact staff with issues or problems encountered with deliveries such as over the phone or through web chat, rather this service relies on email. Email contact has ultimately solved some of these issues when they have been raised, but it would be vastly preferable to have contact with someone, live when addressing issues. As it’s unclear what should be done when incorrect orders have been delivered or for missing items.

Developer Response ,

Hi, we're always looking to improve your experience with Uber. Anything specific we can look into for you? Let us know by sending a quick note to help.uber.com/eaters and we'll connect.

Djdidntbs ,

DELIVEROO IS BETTER! WORST APP AND SERVICE EVER EXPERIENCED

Three occasions now of where my order has apparently been ‘accepted by the restaurant’ but never arrived. And don’t bother using the app to report it. All you’ll get is an automated response after waiting 2 hours for an order not to be delivered. No sympathy or compensation which is not good enough at all. If there’s not enough drivers don’t accept the order and make it look like it’s going to be delivered for 2 hours, by when a persons hunger is gone. Cancel it straight away. And to top it off there is no phone number to enquire on what’s happening with the order (very convenient for them). How ridiculous that you have to wait around for 2 hours before finding out your order is randomly cancelled on the app with no explanation?! If there was a support line to call, I could have called in and found out straight away. The whole system is crap. In this day and age how can a company operate without a dedicated telephone line. I shouldn’t have to go through the app to report the issue, only to receive an automated reply after reporting. Technology should not be replacing human interaction to this extent!

ALSO this first happened during the month of Ramadan while fasting for 19 hours, I waited to break my fast with an order only to be disappointed the same way. I’ve switched to Deliveroo and I’m happier with their service. Save yourself the trouble and do the same.

Developer Response ,

Hi, we are sorry to hear about your unpleasant experience with the delay in the delivery and never received the order. We would definitely like to take a closer look into this issue of yours. Please send a quick note to help.uber.com/eaters so we can connect. The Uber Eats app comes with an in-app support feature. To visit, select the Account tab, present at the bottom-right corner of the screen. Next, choose the Help section and further, the nearest issue type or the option which allows you to leave a note to us.

Em_j_G ,

So frustrating I’ve given up!

I can’t even register to try this ap!! “Sign up failed, please verify your information and try again”. Used the contact us on their website, I’m emailed back with the usual, send us a screen shot, download the latest version (which I had thought was an obvious theory anyway). So I try to reply to the email, only email replies are blocked! I receive an email to say use the help feature in the app (which I can’t use). So I go through the hassle of another message via the website of which a screenshot can’t be sent by so I write the error message out. I’m told the same thing. Message them agaaain and I get somewhere, or at least I thought, they offer to set the account up for me. Brilliant! Nope, I go through the website, send email addy and phone number, to be told again to check update of app and to send a screen shot. 😡. I didn’t want a takeaway anyway!

Edit: I can only contact as rider/restaurant/business. There is no direct link that I can see to make contact on the link you provided. The page says use help in the app, I can’t use the app as I cannot register! Circles!

Edit again: there is nowhere on the help page to comment or ask a question when using my mobile! I am only referring to Uber eats. The app cannot be used for anything until registering, I cannot register!

Developer Response ,

We understand your concern here. The UberEATS app is a separate app from the Uber app, and it's really easy to use.To order UberEATS, please visit https://help.uber.com/h/509d1b2f-087c-4dac-9e94-6ab248e87491 . For any specific question or concern, please send a note to https://help.uber.com/eaters so we can follow up with you.

Information

Seller
Uber Technologies, Inc.
Size
246.2 MB
Category
Food & Drink
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Arabic, Azerbaijani, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese

Age Rating
Rated 4+
Copyright
© Uber Technologies Inc.
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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