Umami Street Food

Name: Umami Street Food
Rating: 2.9 (10 reviews)
Author: Integer Computers LLP

Food & Drink

Only for iPhone

Free · Designed for iPhone

10 Ratings
Ages

13+
Years
Category

Food & Drink
Developer

Integer Computers LLP
Language

EN
English
Size

28.5
MB

iPhone

The Umami Street Food App enables customers of Umami Street Food to order food on-line. The app makes it easy for customers to order food on-line or over the phone and have it delivered to their door! Customers are also able to find the location of the store, check opening hours and keep up to date with the menu, points and latest offers.

Ratings & Reviews

2.9

out of 5

10 Ratings

Just used the App for the first time.
21/11/2020

Perchard1964
I have read the bad reviews about the app & I can say, I had no problems with it when ordering for delivery. The only problem I found was that you cannot view the menu until the store is open The food is quite expensive but if the food is great it will be worth it.
Just used the App for the first time.
21/11/2020

Perchard1964

I have read the bad reviews about the app & I can say, I had no problems with it when ordering for delivery. The only problem I found was that you cannot view the menu until the store is open The food is quite expensive but if the food is great it will be worth it.
Delivery issues
02/07/2021

Msjvoanzma
Ordered through the app last week, very bad experience. There must be a bug, as when we clicked menu options, the one above got selected. After eventually being able to add everything to the basket, we managed to choose the delivery option and pay. After an hour and a half the food still hadn’t arrived. We called the restaurant and they’d told us that we’d chosen collection which is why it hadn’t arrived. After raising our point about the app, (and more importantly that we were able to submit our delivery address and pay the fee!) the restaurant agreed that it was an app issue. But beyond the app, the restaurant gave us the options of at least an hour for delivery, or collection for 15 minutes. We collected only to see 2 drivers sitting and waiting with nothing to do. Again we raised our problems with the app with the manager, and they had told us that there were a few other orders with the same issue that night. No apology or compensation offered, except from being told that ‘if it makes us feel any better, we weren’t the only ones with the issue’. No idea whether our feedback was taken onboard hence coming here. I’d definitely avoid using or ordering by the app until there has been a significant update.
Delivery issues
02/07/2021

Msjvoanzma

Ordered through the app last week, very bad experience. There must be a bug, as when we clicked menu options, the one above got selected. After eventually being able to add everything to the basket, we managed to choose the delivery option and pay. After an hour and a half the food still hadn’t arrived. We called the restaurant and they’d told us that we’d chosen collection which is why it hadn’t arrived. After raising our point about the app, (and more importantly that we were able to submit our delivery address and pay the fee!) the restaurant agreed that it was an app issue. But beyond the app, the restaurant gave us the options of at least an hour for delivery, or collection for 15 minutes. We collected only to see 2 drivers sitting and waiting with nothing to do. Again we raised our problems with the app with the manager, and they had told us that there were a few other orders with the same issue that night. No apology or compensation offered, except from being told that ‘if it makes us feel any better, we weren’t the only ones with the issue’. No idea whether our feedback was taken onboard hence coming here. I’d definitely avoid using or ordering by the app until there has been a significant update.
Poor user experience
24/01/2019

Rich.Farren
Not great. Layout doesn’t really fit on my iPhone SE properly. It kept logging me off so I had to re-login multiple times as I was using the app.I selected an offer and clicked to order, I was told the total amount. After passing the payment screen I found the offer had been removed and I was charged more. I had to phone the shop and cancel the order then make the order again. Just use Just-Eat instead, much easier!
Poor user experience
24/01/2019

Rich.Farren

Not great. Layout doesn’t really fit on my iPhone SE properly. It kept logging me off so I had to re-login multiple times as I was using the app.I selected an offer and clicked to order, I was told the total amount. After passing the payment screen I found the offer had been removed and I was charged more. I had to phone the shop and cancel the order then make the order again. Just use Just-Eat instead, much easier!
Great food, crap app
19/04/2019

Charmed18
Originally the app supported the new Fareham location, however this has now stopped working, I am unable to use my points at all, and we have to order over the phone. If the app was up and running, we would definitely order more often. The food is great, but it’s a shame the app has lost its Fareham support.
Great food, crap app
19/04/2019

Charmed18

Originally the app supported the new Fareham location, however this has now stopped working, I am unable to use my points at all, and we have to order over the phone. If the app was up and running, we would definitely order more often. The food is great, but it’s a shame the app has lost its Fareham support.