Uni Food Hub 4+

It’s a miracle if the DMU kitchen staff particularly from bamboo in food village deliver your food and if they do then it’s outside the time slated. No contact to resolve your issue on the app, the only solution is to physically go to the location which defeats the purpose of delivery. At the location will ask for your refund of which they feign ignorance on how to do the refund wasting your time and asking if you would wait for your order to be made ( this option will take another (20-30min) or order something that’s already present. Has happened thrice, I guess I blame myself for hoping for a better experience each time. Am done and deleting the app! This last one I ended up picking the food and foregoing the delivery fee that wasn’t refunded.

Our campus kitchen has never been so quiet. When the app is down (more often than not), people are expected to pay out of their own pocket for food they pay for as part of their rent. The collection slots aren’t at all accurate and you’ll wait 20-40 minutes extra for your food because they are so direly understaffed, The managers have made little effort to fix the problems, even after numerous complaints and the overall quality considering the price is lacking. I thoroughly wouldn’t recommend it, yet As part of the party who pay extra for it’s facility, I’m very dissatisfied

Have gone whole days without food because the only way to pay for food without it coming directly out of your bank account at uni is to use this app. I can’t afford to pay for food with my bank account so am fully reliant on this. Very often doesn’t work, if the Wi-Fi is one singular bar down? Doesn’t work. Mobile data? Doesn’t work. Perfect Wi-Fi? Going to tell you you’re logged out even though you aren’t. Have had to put my food shop back on the shelves many times because the app just doesn’t work.