The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The app does not allow the remote agent to access any data stored on your device.
Various bug fix
Ratings and ReviewsSee All
This app was very useful when seeking technical support for a coffee machine. Be warned tho, it drains your battery rapidly, plug your phone in before you use it!
- Weemo Incorporated
- 15.9 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Bulgarian, French, German, Greek, Italian, Japanese, Portuguese, Spanish
- Age Rating
- © 2018, SightCall
Up to six family members will be able to use this app with Family Sharing enabled.