WhatsApp Business 12+

WhatsApp Inc.

    • Free

iPhone Screenshots


A simple tool for businesses to talk to their customers. — WhatsApp Business from Facebook

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.*


We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at smb-iphone@support.whatsapp.com

What’s New

Version 22.16.77

* Send a quick reply as easily as attaching a photo. Tap the attach icon and select your quick reply.
* You can now use the search bar to easily sort through your chats for unread messages or messages from your contacts.

Ratings and Reviews

4.8 out of 5
47.3K Ratings

47.3K Ratings

honest and blunt review ,

Amazing!! Very professional and easy to use

This app is amazing, works exactly like WhatsApp but with more functionality for you business. Very professional and the best part of it is that you dont need the sim card you wish to use installed in the phone, all you need is the number. And activation and you are set to go.

Definitely Recommending this app if you are trying to run a business and don’t want to use your personal number.

FieldAgent ,

An absolute waste of time

I cannot overstate how badly WhatsApp have implemented this app. If you are a sole trader, this may work for you - but even then it is poorly implemented. If you are a business with several employees you want to have access to your WhatsApp messages, I advise you not to bother. The constant mess trying to log different people in drives me insane. You can authenticate a laptop and have an employee use that, but your original phone must be in the same room in order to do that, so you might as well just have the employee use that phone.

The idea that in 2021 we have to be driving devices around to employees is probably the stupidest idea I’ve heard for as long as I can remember.

Yes, you could set up a working solution using an API, but it’s so ludicrously convoluted that again, I just can’t be bothered. We all have better things to do than jump through hoops for WhatsApp.

kie detailing ,

Data lost

I run a business and use this app strictly for appointments. Using this as a place to book in appointments and enquiries is very important to me but when I came to realise that the App stoped working claiming my version was outdated it stopped me from using the app. My only resort was to uninstall the app and reinstall using my number to back up all off the messages I’d received. After setting everything up and syncing my data I came to realise that none of my data had been backed up for the past month meaning I’ve lost all my appointments and dates from my work. I’m extremely disappointed and extremely angered because I’ve lost all my work and potentially my customers.

Wouldn’t recommend, extremely faulty and caused me nothing but problems

App Privacy

The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


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