Wizz Air - Book Flights 4+

I normally don’t write reviews but this app is exceptionally bad. Full of bugs very bad UX and most importantly - it simply does not work. My flights don’t come up on the main screen straight away; I have to search for them manually by entering confirmation number and surname. And most importantly it has now stopped working completely - I have made sure that it is up to date; I have uninstalled / reinstalled; restarted my phone and it simply does it load. I am travelling tonight and it is extremely inconvenient not being able to retrieve my boarding pass which I can keep it in the Apple wallet.
Needs a lot of improvement!

This is a passable app - relatively well designed with most things the customers needs for their flight. The app itself is stable and relatively easy to navigate.

I enjoy flying Wizzair, so I have some suggestions to make the app better.

1. Every time you open the app after minimising it, it hangs on the intro splash screen for several seconds. Presumably it needs to do a full reload from minimised. Frustrating.
2. There is an option to share a boarding pass with a travelling companion - very convenient in theory. When shared by iMessage/SMS, the image sent is too low resolution to work in airport boarding pass scanners. You need to take a screenshot of the boarding pass then message it to your friend to get it to work.
3. The date format on the boarding passes is, for some reason, in American format - MMDDYYYY. Why not use DDMMYYYY which is the universal format in all European destinations where Wizzair flies? The strange date format has been known to cause confusion with airport staff.
4. It would be very helpful if the app saved your payment information when it comes to paying for additional services, like seat selection - or better still supported Apple Pay.
5. Easy offline access to the in-flight food menu would be a real plus.
6. Covid information for destinations (the app redirects you to the Wizzair website) is out of date - particular example being Portugal/Madeira.

New release of Wizzair app is really poor. Compared to old version it is not clear at all and do not work properly! I’m very loyal customer and flying with Wizzair a lot in last few years. This app choose to check me in for next instead of current flight which caused delay on airport, additional fee and my complaint to wizzair team who try to find paragraphs in they terms and conditions to not cover my cost of fee. Shortly saying Wizzair team (because of they poor app) try to suggest that because there was no evidence of error in they system I deliberately put myself in situation to be nearly late pay fee and now as a bad Customer asking for refund. My case is still ongoing as Wizzair team is unable to supply any paragraph which actually is related to my case but I do believe that if they do not sort out problems with app they will lose good relations with more than one Customer! Come on Wizzair commit and treat Customers fairly if something is wrong as I do not believe that hassle and few quit which is less than 1% of my yearly Wizzair cash spend is something big for you! Fix your issues! Be pro!