XCARET! 4+
The best parks in Riviera Maya
Experiencias Xcaret S.A. de C.V.
Designed for iPhone
-
- Free
iPhone Screenshots
Description
At Grupo Xcaret, we are committed to sustainability. At our parks, we have eliminated the use of printed materials, making our planet happier. Download our app, enjoy your visit to the most, and be part of our contribution to our Earth.
• Get exclusive deals and benefits for purchasing with the Xcaret App.
• Find valuable information about the 360° Xafety protocols we are implementing at the parks.
• Direct access to your digital Tickets and enter easier to the details of Xcaret, Xel-Há, Xplor Xenses, and Xoximilco parks.
• Have general information about Xcaret, Xel-Há, Xavage, Xplor, Xplor Fuego, Xoximilco, Xenses parks and how to get there.
• GPS maps to find all the activities you are interested in.
• Watch what’s New at the parks, including Dream Activities, Shows, etc.
• Find details of every activity with the schedule, restrictions, and important information.
• Add to your favorites the attractions and events you want to visit.
• Locate restaurants and check out their specialties and opening hours.
• Call to book one of the Dream Activities after looking at its details.
• Find in the map all the services at Xcaret such as antibacterial gel stations, hand washers, water dispensers, dressing rooms, lockers, routes, shops, snorkel gear rental, etc.
• Search the included services at Xel-Há such as modules, dressing rooms, lockers, shops, water dispensers, towel deposits, snorkel gear, etc.
• Search feature. Find attractions, routes, modules, etc.
• Choose your app language (English/Spanish).
• For a personalized experience, create an account or login using your social networks.
Note: some of the app features require your full name, country, date of birth, and email address, plus location data. For an easier login, the app will also need your email at your Account Manager.
This app offers the option to receive push notifications related to your visit to the parks. To turn off these notifications, manage them in your device’s settings.
What’s New
Version 6.6.0
• Interactive map integration to find the attractions, restaurants, shops and shows you want to visit.
• Bug fixes.
Ratings and Reviews
Good and not so good
When you arrive it’s confusing as a non Spanish speaking tourist. Once you acclimatise yourself it’s beautiful- it took us until after lunch! I would advise against the seatrek diving experience- it’s very rushed and visibility is poor. Do the snorkelling at the inlet- bring your own snorkel, it’s truly magical and you will see more and have as much time as you want. The extras are unnecessary- the show at the end is world class and quite emotional! If I hadn’t purchased seatrek which is an overrated waste of money it would have been five stars!
Xei-Hi park
The park is huge and great for a day out with the family,plenty to see and do with excellent food. The free snorkel masks are poor and the fins are not great. Ended up using my own equipment. Some off the attractions were not available which was a disappointment as my son really wanted to do them. The photo package is a rip off by as I had a discount voucher through TUI and purchased the full package with the girl at the front desk explaining everything was included and scoring out part with additional payment required on my receipt. Carried out the power snorkel and didn’t get the video uploaded to app. Have now challenged this with the park and told its extra even though I bought full package poor show from park and customer services. Won’t be buying packages again will bring my own equipment next time.
Developer Response ,
Dear visitor.
Thank you for taking the time to leave us your review about Xel-Há Park. We would like to share with you that all your comments will be taken into consideration to continue improving. Please, keep in mind that this is the official mobile app of Xcaret Group on the app store, hope this service was helpful to you for your visit.
Kind regards.
Daniel G. Grupo Xcaret – Customer Service.
Mex: + 52 (998) 883-3143 - US: 855-326-0682
Not great to book
We tried to book an evening ticket with bus and the app doesn't seem to work as offers you a pick up early in the morning. Also is a pain to buy a ticket online as you need to print it and bring lots of evidence: identity, card..,
Surely they could do better
App Privacy
The developer, Experiencias Xcaret S.A. de C.V., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Purchases
- Location
- Contact Info
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Experiencias Xcaret S.A. de C.V.
- Size
- 248.3 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 17.0 or later.
- Mac
- Requires macOS 14.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English, Portuguese, Russian, Spanish
- Age Rating
- 4+
- Copyright
- © 2022 Grupo Xcaret Parques, SAPI de CV
- Price
- Free