Yoti - Your digital identity 4+

Yoti is your ID on your phone

Yoti Limited

    • Free

iPhone Screenshots

Description

Yoti is your secure digital ID.

Your digital ID gives you a safe and convenient way to prove who you are to businesses and individuals.

What you can do with Yoti

• Prove your identity or age to businesses.


• Securely store and share credentials issued to you by third parties, including staff ID cards and health test results.


• Get an extra layer of security when you log in to online accounts.

• Manage all your logins with our free password manager.


Your details are safe

Add details to your Yoti by scanning a government-approved ID document. We accept passports, driving licences and national ID cards from 185+ countries.

Any details you add to your Yoti are encrypted into unreadable data that only you can unlock. The private encryption key to your data is stored safely on your phone – only you can activate this key and access your details using your PIN, Face ID or Touch ID.

Protecting your privacy

We cannot share your details without your permission or mine or sell your data to third parties.

We encourage businesses to only ask for the details they need, so when you choose to share your details with a business using Yoti, you can feel safe sharing less data.

Create your digital ID in minutes

1. Add a phone number and create a 5 digit PIN to protect your account.

2. Take a quick scan of your face to verify yourself and protect your account.

3. Scan your ID document to add your details.

Join over 10 million people who have already downloaded the Yoti app.

What’s New

Version 3.58.0

The newest version is packed with improvements throughout the app.

There is now more help and guidance when you need to add your passport to your reusable digital ID. We have also made improvements to how we display content in the app; you can now see a full list of articles by tapping ‘Show all’.

Ratings and Reviews

4.6 out of 5
13.4K Ratings

13.4K Ratings

Hooker1531 ,

For us it could be a Game Changer

Our company is looking for a “remote ID verification” solution - and this looks like it’s going to fit the requirement nicely.
Setting up individual Digital ID takes very little time abs works very well. Setting up the Company Hub was a doddle too - plus the inclusion of a Sandbox to test integration - what’s not to like!!!
All this plus e-signing of verified documents - Just need to spend some time to get down and dirty with it but from what I’ve experienced so far t looks just the job.

Developer Response ,

Hi,

Thanks for getting in touch! We’ve received your message and one of our integration specialists will reach out to you ASAP.

If you have general questions about our integrations, check out our developer documents for walkthroughs and working examples.

If you have any additional information that you think will help us to assist you, please feel free to reply to this email.

We look forward to chatting soon!
The Client support team

thisisjaysilva ,

Useless Support

I simply cannot give anything more than 0 because that is the level of support I have received, but apple won’t accept less than 1. I am locked out of my account because the recovery file is not working and i cannot create an account as my emails are all already in use (they were attached to a single account). I emailed support who, after numerous back and forth emails, said they had a “video call” slot at 12:45 which I accepted. All I got back at 12:47, was an email asking for a screenshot of the “already in use error. The screenshot will provide no additional information to what I have already provided. While they faff deciding whether to actually help, I am stuck locked out of the HUB and unable to do my job because their off-shore support team is nothing but useless. It’s been nearly 4 hours of this back and forth with no real prospect of resolving the issue. I have no faith in this DIDV provider and will be sure to warn any future clients of mine to not use them.

Developer Response ,

Hi Jay, thanks for the feedback. This is Matias, Head of CS for Yoti. We're terrible sorry for this negative experience, almost, from start to end you had with us this week. This has not gone without a proper review from our side, internally. And hopefully we will be able to improve some the negative scenarios that affected you (Such as: video call requests). As well as providing individual feedback to some of the agents that you've been in touch with. In some cases we were sounding like bots, which I can assure you we're not, but I know how frustrating is to see that you're not being heard (or read in this case) or that you're being asked the same question more than once.
I hope you have a good weekend. Thanks! ^MS

COD F.r.e.a.k ,

Bug prevents from creating account

I got to the ‘prove it’s you’ section and every time I completed the face scan it would say complete but then when I went back it would crash and close the app. Then I had to reopen the app I had to redo the face scan over and over, so I just deleted and re-installed the app hoping it would fix the issue but it made it worse. I get to the mobile verification and it says account in use and I chose ‘recover account’ then it asks me to use my recovery file that I never got notified to upload to iCloud so it’s simply non-existent. Now I have to email for support but I never provided my email and the only thing that connects me to my account is my number so I can just see this process that is claimed to be a ‘five minute process’ taking a very long time and I almost don’t want to recover my account as I didn’t even get to finish creating an account before I encountered this ‘app breaking bug’. Overall, I’m very disappointed because this has potential it’s just impossible to use at the moment.

Developer Response ,

Hey, thanks for leaving your feedback and we're sorry to hear that you're facing issues. We'd love to look into this for you, so please feel free to drop a message to help@yoti.com and we'll be happy to assist. ^MH

App Privacy

The developer, Yoti Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • User Content
  • Identifiers
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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