ZA Bank 4+

Your Future Bank for Now

ZA Bank Limited

    • 4.8 • 1.1K Ratings
    • Free

iPhone Screenshots

Description

Open an account now to experience ZA Bank's convenient and secure banking services! ZA Bank is a regulated and licensed Hong Kong bank and the first digital bank to launch in Hong Kong. ZA Bank, as “Your Future Bank for Now”, uses technology to conquer the limits of traditional banking for a more convenient banking experience!

Experience convenience:
ZA Bank is dedicated to creating an all-in-one financial services platform, which includes features like local transfer, time deposit, ZA Card, loan, foreign currency exchange, overseas remittance, insurance, investment and more in one App – alongside our award-winning Business Internet Banking platform!

ZA Bank App – a 24 x 7, full-featured digital bank! Open an account in as fast as 2 minutes, even if you’re on holiday!

With ZA Bank, you can easily manage your banking services anytime, anywhere! The bank runs throughout the year (even during the holidays!), there’s no need to queue at branches (we don’t have any!), and our fastest account opening time is 2 minutes*!

ZA Card – The first Visa debit card with your own number
Get the first Visa debit card with a customisable card number in Hong Kong! You can even apply for a physical card! To protect you from the risk of theft, there is no CVV and expiration date on the physical ZA Card, and no signature is required for payments.

Your security is guaranteed:
We’re a licensed and regulated bank.
We’re a member of the Deposit Protection Scheme.
ZA Bank Limited is a member of the Deposit Protection Scheme.
ZA Bank is a bank licensed by the Hong Kong Monetary Authority, and is the first digital bank to launch in Hong Kong. We are regulated by the same laws and operating standards applicable to traditional banks.

Visit bank.za.group to find out more details about our products and services.
Terms & conditions apply. Visit bank.za.group to find out more.

*The time required to open an account depends on the actual circumstances. In general, users can open an account in as fast as 2 minutes, without submitting any additional information.
This banking mobile application (“App”) is provided by ZA Bank Limited (“We”, “us” or “our”) for use only by our existing customers or persons holding a valid identity document and having a valid residential address (“Customers”). Please do not use this App if you do not have a valid identity document and a residential address or (if outside Hong Kong) you are not our existing customers. This App and the information provided through it is not intended for use by any person in any jurisdiction where such use would not be permitted by law or regulation. Any person who is not a Customer who uses the App, releases us from any liability, claims, damages, losses or costs arising from any non-compliance with the applicable procedures and instructions herein.
We are not authorised or licensed in any other jurisdiction for the provision of the products and/or services available through this App, nor do we represent or warrant that contents on this App are appropriate or available for use outside Hong Kong. Please ensure you comply with local laws and regulations applicable to you before using this App or our services.
This App should not be considered as communicating any invitation or inducement to engage in banking or lending, or any offer or solicitation to provide products or services to any person where the local law or regulation does not permit such activity or the use of such products or services. By applying for any products and/or services through this App, you declare and confirm that you comply with local laws and regulations applicable to you for using this app or our services.

What’s New

Version 3.5.5

We will continue to optimize our App's functions to provide you with better service and a more excellent experience!

Ratings and Reviews

4.8 out of 5
1.1K Ratings

1.1K Ratings

mononoke11 ,

Confusing new interface

The new interface is confusing and hard to navigate. I can’t find points and there are just too many options, along with the screens changing and mutating.

Developer Response ,

Hi mononoke11 👋 We'd love to learn more about your user experience in ZA Bank App 2.0. Would you mind dropping us an email to bank.opinion@za.group so we can look into the issues? 🙇‍♂️

Jade Lau ,

Good developer response/service. Has potential.

Original review: (2/5 stars, 23/10)
Suspicious app behaviour. Thanks to iOS 14 update, you are now notified when your clipboard (copy/paste) is accessed. Every time I open the ZA bank app and I have newly copied content in my clipboard, I am notified that the app is pasting whatever my clipboard contains. Developers, please let know what this is about.

Update: 5 days later (28/10)
Got a developer response yesterday and today I saw an update. App no longer accessing clipboard on opening! Thank you very much. I’m very impressed with your timely response. A comment about the app, which makes it 3/5 stars, is that it does not seem to have gone through much UX testing. It seems the design focuses on lots on cute graphics but is not that intuitive. Great work in progress though!

Developer Response ,

Hi Jade Lau 👋 Thanks for your feedback! We'll be sure to pass this on to our team and look into the matter. If you'd like to speak about this in more detail, please drop us an email to bank.opinion@za.group 🙏

connietu ,

Locked out after 4/5 attempts

I forgot my password and after 4 attempts I went through the verification process and reset the password. Upon returning to login the app says “You reached the maximum number of login attempts. Please recover your password.” I followed the instructions, reset my password again. And received the same notification. I’m locked out of my account and stuck in a loop. HELP

App Privacy

The developer, ZA Bank Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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