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1. Social logins are enabled. Members can now link their Facebook, Twitter, LinkedIn and WeChat to log in to their Asia Miles accounts.
2. Squashed a few bugs with new fixes
Ratings and Reviews
Invest in the app and stop asking users to log in 20 times per use!!!!
Invest in the app and stop asking users to log in 20 times per use!! Stop being so paranoid about security if someone was to fraudulently use your login it’d be bank account not Asia miles!!! I’ve been prompted to login for over 10 times in the duration of 10 mins (which is why I’m super reluctant to log in to this app). Not to mention it’s impossible to redeem a flight award even you try to do it half a year in advance!! What to do with my expiring 65,000 miles?? This is a scam. You spend, you get your miles but turn out you need to redeem a flight a year in advance! Who plans their trips a year in advance when it’s 21st century!?? Step up your game, Asia miles!!!
Customer Service NEVER reply
Absolutely pathetic customer service from Asia Miles. I have had an issue with missing miles and been calling the HK contact number for days (even on non lunchtime hours) and it always goes to Voicemail (claiming their line is “busy”). When you leave your number on the voicemail, they don’t call back either. As an alternative, tried emailing but also no reply.
But why am I surprised? Owned by Cathay where the service is ranked consistently as one of the worst in HK.
Not able to claim missing mileage
You would never able to claim missing miles using this app. After input ticket info and scanning all documents you will find that there is a bug at the selecting location area, says if you fly from HK by AC, you could only selection airport after Malaysia (alphabetical order) and never accept keyboard typing anyway.
BTW, why is that the selecting airport After scanning documents and not goes with the tickets information area?
- Asia Miles Limited
- 115.9 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Japanese, Korean, Simplified Chinese, Traditional Chinese
- Age Rating
- Rated 4+
- © Asia Miles Limited. All rights reserved.
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Up to six family members will be able to use this app with Family Sharing enabled.