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ATS Enhanced Remote Support 4+
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- 免費
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描述
ATS Enhanced Remote Support combines our ATS Global Service network of subject matter experts (SMEs) with remote video conferencing and augmented reality (AR) technology to enrich our customer’s support experience with rapid response and quicker issue resolution. This enabling and unifying AR technology allows our SMEs to see exactly what our customer is seeing, so together, we can more efficiently and effectively support their complex and highly automated processes. With full smartphone or headset interoperability, ATS SMEs can collaborate with onsite operators and technicians to expedite analysis and triage, and then provide clear guidance to the onsite personnel to remedy the situation. Instead of describing the issue, ATS SMEs are visually side-by-side and can more quickly support processes such as troubleshooting or maintenance procedures by providing precise verbal instructions supplemented by screen pointing, annotations, screen sharing, videos, images, and all the while, the work group can chat in real-time with automatic language translation to text and text-to-speech in over 60 languages.
About Automation Tooling Systems, Inc (ATS)
ATS is an industry-leading automation solutions provider to many of the world's most successful companies. ATS uses its extensive knowledge base and global capabilities in custom automation, repeat automation, automation products and value-added solutions including pre-automation and after-sales services, to address the sophisticated manufacturing automation systems and service needs of multinational customers in markets such as life sciences, food & beverage, transportation, consumer products and energy. Founded in 1978, ATS employs over 6,000 people at more than 50 manufacturing facilities and over 75 offices in North America, Europe, Southeast Asia and China.
最新功能
版本 7.0.3
Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.
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資料
- 供應商
- Icona Spa
- 大小
- 57.4 MB
- 類別
- 生產力
- 兼容性
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- iPhone
- 須使用 iOS 12.0 或以上版本。
- iPad
- 須使用 iPadOS 12.0 或以上版本。
- iPod touch
- 須使用 iOS 12.0 或以上版本。
- Apple Vision
- 須使用 visionOS 1.0 或以上版本。
- 語言
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俄文、土耳其文、德文、意大利文、捷克文、日文、法文、波蘭文、簡體中文、英文、葡萄牙文、西班牙文、韓文
- 年齡
- 4+
- Copyright
- © Icona
- 價格
- 免費