I’ve used the app for quite a while and I’m finding new great restaurants with big discounts nearby my district. I recently referred this app to 3 of my friends and I earned 600 points because of the Double Up July event, I claimed a 50$x2 cash coupon for Starbucks. 1 week has passed and I still have not received it. Although, it does say that “Within 2 Weeks, you will get your prize”. In my opinion I believe that this is a great app, not only do you get discounts on restaurants for up to 50% off, but you also get to claim real money prizes by referring it to people you know. I’d recommend downloading this app even if you aren’t a big fan of eating, because this app can always be handy! 🤗👏👍👌

Made a reservation through Eatigo at a cafe in Quarry Bay on 27 Feb 2019 and was informed the cafe in fact does not take reservations for lunch hours (12-2 pm). The cafe apologised and said they were contacting Eatigo to rectify the issue. It was fine, and I made alternative lunch plans.However, later that afternoon, it was shown on the app that I missed the reservation, and I was informed no additional reservations would be accepted should I “miss” two more reservations. My “absence” was in fact a consequence of a miscommunication problem between the cafe and Eatigo - why should customers bear the responsibility? I immediately wrote a feedback to Eatigo that evening, requesting Eatigo to investigate the issue. No one followed up on the case and no replies were received until now, despite Eatigo promised to respond within 24 hours.Simply disappointed at Eatigo’s service and the non-responsiveness to customer feedback. Had no choice but giving a low rating. Agreed with some of the users - don’t ask me to write e-mails as I couldn’t receive any proper response.

1. My poor rating and comments did not shown in the review (may be hidden by merchants) that customers cannot get a fair view, which means review function is meaningless. 2. The comments as shown in app and website are not consistent. 3. Some restaurants, such as “I’m Nuts”, even presented another menu to eatigo users which is higher price and less choice than their regular menu, complained to eatigo through email before but no improvement seen. 4. When you order some expensive dishes, the restaurants will simply tell you it’s sold out, but you can see them serving to their regular customers afterwards, which is not honest but still, emailed eatigo to complaint but no significant improvement was made. “Beanswork” is one of the examples.5. Made the reservation but the restaurant is not in operation when we arrived! What a big surprise!6. Made the reservation one month before for Christmas in Central with discount offered but the restaurant called until one day before the dining date and said they don’t offer discount in Christmas, and asked us to cancel the reservation by ourselves! What a big joke!Please don’t ask me to email eatigo for details, I have done this many times already but no improvement made, very disappointed.

the app is very unstable，always showing blank pages. i have successfully made two bookings so far but could not cancel one with app；however，finally it was cancelled through your contact. I just tried to a booking but the the app kept showing error “user with such contact detials already exist” and therefore I could not be able to confirm reservation. If the discount is only offered via making booking through eatigo and original price is charged for walk in clients，I will not go to those restaurants if i cannot make bookings via eatigo.The other thing is the info is least，relatively much less than openrice，i had to refer to openrice for more info. The only advantage is higher discount. However，if I cannot make booking，no matter how attractive the discount is uselesss.