eServices HK 4+
FWD Life Insurance Company (Bermuda) Limited
Designed for iPad
-
- Free
Screenshots
Description
Welcome to FWD HK eServices! An all-in-one app for a new kind of insurance.
We have incorporated a refined one-stop insurance management experience that put you in control. Managing your insurance is now at your fingertips, saving you precious time to celebrate living.
Key features include:
Claims instant approval and payout
For specific claim types and amount, you can get instant approval and payout in seconds via Fast Payment System (FPS), QR code at dedicated 7-Eleven stores, or direct debit to your bank account of choice.
Streamlined user-interface
Enable you to browse recent claims and notifications at one glance.
Manage your policies with ease
From checking your policy details and claim records, to updating your policy information and track any ‘in flight’ transactions – one app is all you need.
And so much more…
Have fun with FWD Insurance
We strive to engage you in ways that are fun, interactive and fresh to empower you to take control for both you and your family.
And we will keep on elevating our eServices all the time - look out for new features soon!
Download now and experience how insurance had never been easier!
What’s New
Version 3.7.1
Thank you for using FWD eServices! We heard our customer's feedback and bring updates to the app for your better experience with FWD.
Ratings and Reviews
No response after opening the app…
There is no response after I click and open the app. I try to switch between different network (e.g. WIFI, mobile data) but still not able to load the app. I even try to delete the app and download again from App Store but still no luck. I’m now not able to submit any claims..
Developer Response ,
Hi TaylorL1ang, thanks for your feedback! We are sorry to hear about it and would love to learn more about your user experience. Would you mind emailing us at cs.hk@fwd.com, and include the information below:
1. Account Login ID
2. Description of the issue (including any relevant photos or videos, if available)
We look forward to assisting you further.
User-not-friendly
Has the developer ever noticed that user can never use Self Service function as there’s a bug? No matter how hard we try to click Self Service button (e.g. Change of Contact Info.), the page always turns to the My Policies?
God! You have updated your app in the past two years! I am really impatient to your app.
App won’t start and user interface bad
App does not open on iPhone X even after I’ve restarted the phone numerous times. Not user friendly, for example, it is very difficult to find the button to make a claim whilst other insurance companies’ apps have it easier.
App Privacy
The developer, FWD Life Insurance Company (Bermuda) Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- FWD Life Insurance Company (Bermuda) Limited
- Size
- 11.3 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 9.0 or later.
- iPad
- Requires iPadOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Simplified Chinese, Traditional Chinese
- Age Rating
- 4+
- Copyright
- © FWD Life Insurance Company (Bermuda) Limited
- Price
- Free