螢幕截圖

描述

透過富衛eServices 流動應用程式,富衛香港客戶可以輕鬆管理富衛保單,隨時檢視及更改有關保單的重要資訊。提供的保單服務包括申請索償、更改保單資料、搜尋網絡醫生/醫院資料等等。富衛香港客戶亦可隨時隨地與客戶聯繫主任線上對話,即時得到支援。
即登記您的富衛eServices 帳號,享受方便快捷的保險服務!
歡迎致電富衛24小時服務熱線 (852) 3123 3123 或瀏灠www.fwd.com.hk (link to https://www.fwd.com.hk/tc/support-claims/eservices-app/ ) 了解更多。

最新功能

版本 2.0.7

Thanks for using eServices! We have heard our customer’s feedback and bring updates to the app for your better experience with FWD.
- Minor enhancements.

評分與評論

2.5 滿分 5 粒星
40 個評分

40 個評分

Af14sg

Pretentious attempt to appear more convenient.

Easy for simple GP claims submission, but every other claim requires a separate form to be printed out and filled in by the Doctors, which is not explained on the app. I spend most of my time speaking with the customer service on the chat, who are usually only 80% sure or give statements that say the claim will eventually be subjective to back office clearance, even after I provide all details on the consultation, medical condition and doctor information.

rainislovely

App won’t start and user interface bad

App does not open on iPhone X even after I’ve restarted the phone numerous times. Not user friendly, for example, it is very difficult to find the button to make a claim whilst other insurance companies’ apps have it easier.

GregHKFR

Waiting forever

Have to wait minutes to load each pages, even the home page. Worst app I’ve ever seen... quite shocking to release this.

資料

供應商
FWD Life Insurance Company (Bermuda) Limited
大小
16.5 MB
類別
理財
兼容性

須使用 iOS 9.0 或以上版本。兼容 iPhone、iPad、iPod touch。

語言

簡體中文, 繁體中文, 英文

年齡
4+
版權所有
價格
免費

支援

  • 家人共享

    設定「家人共享」後,多達六位家庭成員可以使用此 App。

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