I’m addicted to this game because of the beautiful graphics, but the support service is very poor and disappointing! If you are a player, you should know that you have to gain flowers to go up levels. 1000-flower decoration must not be just one level, there must be some problems counting, because I recently got 2 decorations finished both of 1000 flowers, 1 decoration brought up to 4 levels and another just up to 1 level. I know different levels require different numbers of flowers, but 1000 flowers for just 1 level is obviously a problem! However the Support Service thinks I’m crazy and close my case automatically. They kept saying there’s no problem of their server, but no record can be shown. Very disappointed with this game developer...!
Hello Crystal,We are sorry to know your experience with our game was not ideal. We welcome all feedback from our player, this is the way we can improve and make our game better for our players. Please contact us via the in-game FAQ or via the contact form at support.wooga.com. Kind regards, Wooga Support Team