I purchased and installed this game via ShopBack Play promotion with rewards and so glad to explore this game with Snoopy characters. But, after 6 days play, ShopBack Play claimed that they still haven't received the latest updates on my game progress and the necessary technical information from your side and just kept on saying that their ability to track and reward progress depends entirely on receiving accurate and timely updates from the game. Please help to investigate and fix this problem for me before I make any further purchases on the game.Thanks for your support in advance.