The pop-up keeps appearing and forces me to pick one of the two options. My game progress was gone. Have been trying to reach out for help over the past 3 days but support just replied once a day, ignoring the info I detailed but trying to make me confirm a progress that resembled the one where my progress was already erased. The levels completed weren’t the easy ones. Am I supposed to redo what I had done again? Why the pop-up keeps appearing and erases game progress? Never had such difficult communication with support of other games
Hello Chef, we apologize for the unpleasant gaming experience you had. Have you been playing several levels in the game and waiting for the game progress pop-up window after logging in? If you find that your progress is lost, please contact us through the buttons in the game, and we are always ready to assist you.