I've been using Livi app for a few months now, and I’m really impressed with its user-friendly interface and features. The app makes it easy to manage my finances, view my account balance and transaction history, and transfer money to friends and family. I also appreciate the paylater feature that allows me to make purchases without having to worry about immediate payment, it’s a great option for anyone looking for a flexible way to make purchase!

Convenient for the QR payment, attractive rebate % for spending. But once queued for payment and the app required update before using, this gave a very bad experience especially the internet connection in the shop was poor.

Makes me so frustrated that it failed every time on taking photos on hkid and face-scan. Not telling the reason on why it fail. I don’t have this problem on other virtual bank app - most of them just require to hold and rotate this hkid and it will not fail as easy as this livi bank app. When i contact the live chat, they said they can do nothing as i can only open account in the app. At least your staff should be able to make it manually!!!

I have tried many times to upload my id and it doesn’t work.Asked the live chat and just asked my phone model and teach me to reinstall app, restart my phone and use other device to try. I have tried all methods he/she provided to me and none of them works.Live chat only say sorry sorry and it doesn’t help.I wont waste my time to upload id through this app. The app will lose all new customers if they don't fix it well on this