I enjoy the core gameplay, but recently the experience has become frustrating.First, the current Room Rush event has a clear bug: one of the default grey hidden icons (the grey duck) never appeared on my board. My friends and I have identical progress and the same final crafted animals, which proves I never merged or used the hidden icon.However, support repeatedly insisted I had merged it, without addressing the actual logic — even though merging a hidden icon would have resulted in more final animals, not the same number as my friends.On top of that, the game keeps changing mechanics and event requirements, making progression slower unless players spend money. The pressure to pay feels stronger and stronger, with more bottlenecks and fewer natural ways to progress.I really like the game, but bugs being dismissed and increasing paywall tactics make the experience less enjoyable. I hope the developers can seriously review hidden item generation issues, improve support accuracy, and reduce the feeling of being pushed to spend.
Hey there! We’re sorry to hear you had this experience with the game. Our Support Team will be happy to help you with this.