Hi! Thank you for sharing your experience with us!We understand your concerns and apologize for the inconvenience. Our app operates with a focus on privacy and consent, which is why it requires the other party to authorize tracking before it can be initiated. We realize this may not match all expectations, but we also offer a lot of helpful options so you can stay connected with your friends and family under different circumstances. Still, If you feel that the service did not meet your needs, you can request a refund by following these steps:1. Sign in to reportaproblem.apple.com.2. Tap or click "I'd like to," then choose "Request a refund."3. Choose the reason why you want a refund, then choose Next.4. Choose the subscription, then choose Submit. Additionally, to cancel your subscription, follow these steps:1. Open the Settings app.2. Tap your name.3. Tap Subscriptions.4. Tap the subscription.5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.If you have any further questions, don’t hesitate to reach out to us at finance@webpeakou.net. Phone Tracker - Family Locator Team

Hello there,We apologize for the inconvenience.Please contact us at finance@webpeakou.net with more details about the issue so we can assist.However, if you feel that the app is not for you, here is how you can request a refund and cancel your subscription:To request a refund from your iPhone:1. Sign in to reportaproblem.apple.com.2. Tap or click "I'd like to," then choose "Request a refund."3. Choose the reason why you want a refund, then choose Next.4. Choose the subscription, then choose Submit. To cancel the recurring payments from your iPhone:1. Open the Settings app.2. Tap your name.3. Tap Subscriptions.4. Tap the subscription.5. Tap Cancel Subscription.You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.Phone Tracker - Family Locator

Hi there, We're sorry to hear that your experience with our software wasn't satisfactory.Your feedback is important to us, and we'd appreciate the opportunity to learn more about what went wrong. If you could tell us what caused your disappointment, we'll review your concerns and do our best to assist you.Please contact us at finance@webpeakou.net , and our team will be happy to help.Phone Tracker - Family Locator Team

Hi there,We’re sorry to hear about your impression of the app. Please note that our service is designed with privacy and consent in mind — tracking is only possible if the other person installs the app and accepts your invitation. This ensures that the app is used transparently and safely, never without permission. We value your feedback and will work on making the functionality clearer in our communication. If you have any other thoughts about our product, you are welcome to reach us at finance@webpeakou.net.Phone Tracker - Family Locator Team.